Music Tech Store Specialist — Demos & Customer Experience

Roland Europe Group Ltd

Glasgow

Hybrid

GBP 22,000 - 28,000

Full time

13 days ago
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Competitive benefits

Job summary

Roland Europe Group Ltd in Glasgow is seeking a passionate Store Product Specialist to deliver outstanding customer experiences in-store, on the phone or online. You will drive sales by showcasing Roland, BOSS and V-MODA products through demonstrations, events with artists, and regular social media activity.

The role requires strong product knowledge, the ability to host livestreams or in-person events, and to collaborate with an experienced retail team to ensure Roland’s high standards of

Qualifications

  • The ability to deliver a fantastic customer-focused experience in a busy environment, online or offline, resulting in sales growth.
  • A strong interest in music, with the ability to play piano/keys, guitar or drums to Grade 5 standard.
  • A good understanding of music technology and the ability to absorb new information and pass it on to others.
  • Sales experience, ideally in a retail environment.
  • The communication skills to converse, build relationships and interact with customers and the Roland/BOSS team at all levels.
  • The ability to react to challenges while remaining calm.
  • The confidence and organisational skills to manage all aspects of a busy retail environment.

Responsibilities

  • Deliver fantastic customer experiences in store, online or over the phone and achieve sales targets.
  • Run the Roland Store operations including presentation, stock control and reporting.
  • Demonstrate products from Roland, BOSS and V-MODA during events and in-store activities.
  • Engage customers through workshops, livestreams, and in-store events with local artists.

Skills

Customer-focused selling
Music knowledge
Guitar/Keys/Drums
Music tech knowledge
Retail sales
Communication skills
Stock control
Event facilitation

Job description

Roland Europe Group Ltd in Glasgow is seeking a passionate Store Product Specialist to deliver outstanding customer experiences in-store, on the phone or online. You will drive sales by showcasing Roland, BOSS and V-MODA products through demonstrations, events with artists, and regular social media activity.

The role requires strong product knowledge, the ability to host livestreams or in-person events, and to collaborate with an experienced retail team to ensure Roland’s high standards of

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