Museum Security & Operations Lead

National Museums; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

National Museums is seeking an experienced Gallery Security Services Manager to deliver a safe, secure, and welcoming environment for visitors and staff. You will report to the Health, Safety and Fire Risk Manager and oversee security providers, maintain security systems, and contribute to incident investigations.

This role requires operating in a 7-day rota with weekend work and occasional out-of-hours support, in a public-facing cultural setting committed to excellent visitor experience.

Qualifications

• Experience operating in a complex, public-facing environment.
• Confident and professional security management.

Responsibilities

• Oversee contracted security providers and incident management.
• Support continuous improvement of security operations.
• Collaborate with internal teams and external stakeholders.

Job description

National Museums is seeking an experienced Gallery Security Services Manager to deliver a safe, secure, and welcoming environment for visitors and staff. You will report to the Health, Safety and Fire Risk Manager and oversee security providers, maintain security systems, and contribute to incident investigations.

This role requires operating in a 7-day rota with weekend work and occasional out-of-hours support, in a public-facing cultural setting committed to excellent visitor experience.