Gallery Security Services Manager

National Museums; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

National Museums is seeking an experienced Gallery Security Services Manager to deliver a safe, secure, and welcoming environment for visitors and staff. You will report to the Health, Safety and Fire Risk Manager and oversee security providers, maintain security systems, and contribute to incident investigations.

This role requires operating in a 7-day rota with weekend work and occasional out-of-hours support, in a public-facing cultural setting committed to excellent visitor experience.

Qualifications

• Experience operating in a complex, public-facing environment.
• Confident and professional security management.

Responsibilities

• Oversee contracted security providers and incident management.
• Support continuous improvement of security operations.
• Collaborate with internal teams and external stakeholders.

Job description

We are seeking an experienced and proactive Gallery Security Services Manager to play a key role in delivering a safe, secure, and welcoming environment for visitors, staff, contractors, and world-class collection. This is an exciting opportunity for a security professional who combines operational expertise with strong leadership, analytical thinking, and a commitment to excellent service.

About the Role

Reporting to the Health, Safety and Fire Risk Manager, you will support the delivery of security services across the Gallery, ensuring that security policies, procedures, and standards are consistently applied. You will oversee contracted security providers, maintain specialist security systems, support incident management and investigations, and contribute to the continuous improvement of security operations.

Working closely with internal teams, contractors, emergency services, and external stakeholders, you will help ensure that the Gallery remains compliant with relevant security requirements while maintaining an exceptional visitor experience.

About You

You will be a confident and professional security manager with experience operating in a complex, public-facing environment.

This role operates within a 7-day rota and will require weekend working, with occasional out-of-hours support as operational needs dictate.

If you are passionate about security, operational excellence, and helping protect one of the UK's most important cultural assets while delivering an outstanding visitor experience, we would love to hear from you.

National Museum Directors' Council, National Museums Liverpool, World Museum, WilliamBrown Street, Liverpool, L3 8EN