Museum School Booking & Membership Lead

Leeds International; Leeds; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Pension (West Yorkshire Pension Fund)

Hybrid working

Career development

Staff benefits

Job summary

The School Booking and Membership Assistant role at Leeds City Museum and Leeds Discovery Centre provides essential admin support for school visits, bookings, invoicing and the membership scheme. The role is split with 3 days at Leeds City Museum and 1 day at Leeds Discovery Centre each week, with some hybrid working and in-person attendance required.

Working within the Learning and Access Team, you will collaborate with Learning, Operations and Commercial colleagues to deliver a high-quality

Qualifications

• Excellent communication skills, both written and verbal.
• Ability to develop and maintain excellent working relationships with colleagues, external partners and stakeholders.
• Ability to work under pressure and to strict deadlines.
• Excellent keyboard skills and working with data.
• Strong administrative and financial processes knowledge (invoicing, records).

Responsibilities

• Deal with fast-paced school bookings and enquiries for Leeds City Museum and the primary membership scheme.
• Work with Learning and Access Officers to support commercial activities and bookings.
• Develop and maintain relationships with schools and key staff.
• Maintain records using Artifax and Excel; manage invoicing and income reports.
• Promote the membership scheme through appropriate channels.
• Support development of loans boxes and digital resources.
• Work independently with strong time management in a busy environment.

Skills

Excellent communication skills

Ability to manage high volumes

Relationship building with schools

Time management

Education

Level 3 (A Level equivalent)

Job description

The School Booking and Membership Assistant role at Leeds City Museum and Leeds Discovery Centre provides essential admin support for school visits, bookings, invoicing and the membership scheme. The role is split with 3 days at Leeds City Museum and 1 day at Leeds Discovery Centre each week, with some hybrid working and in-person attendance required.

Working within the Learning and Access Team, you will collaborate with Learning, Operations and Commercial colleagues to deliver a high-quality