Museum & Housekeeping Assistant Tring

National History Museum; Tring; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

27.5 days holiday + 8 bank holidays

Pension scheme

Season ticket loan

Life insurance

Free museum admissions

Staff discount

Training opportunities

CSSC membership

Job summary

The National History Museum in Tring is seeking a Housekeeping Assistant to maintain cleanliness across our galleries and spaces. You will support portering tasks, minor maintenance and assist with exhibit care, working on a five-out-of-seven rota.

Experience in commercial cleaning, a good level of fitness, and familiarity with health and safety (COSHH) are advantageous. This is an on-site role with an emphasis on teamwork and reliable time management.

Qualifications

• Experience of commercial cleaning & minor maintenance.
• Good level of physical fitness for ongoing daily activity.
• Customer-facing experience is beneficial in a public environment.
• Understanding of health & safety regulations, COSHH and environmental matters is useful.
• Ability to work in a team with clear communication and initiative.
• Good IT skills, including Microsoft applications for administrative tasks.

Responsibilities

• Provide and maintain high standards of cleanliness within the Museum’s galleries and spaces.
• Carry out portering duties and non-specialist maintenance tasks.
• Support the Museum’s team in gallery exhibit conservation.
• Work as part of a rota, including weekends and public holidays, to ensure coverage.

Skills

Cleaning & maintenance experience

Physical fitness

Customer-facing experience

Health & safety awareness (COSHH)

Teamwork & communication

IT skills (MS Office)

Job description

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

The Natural History Museum at Tring, Hertfordshire, welcomes 150,000 public visitors a year to our Victorian galleries and grounds as well as visitors to our research collections held on site. Our Housekeeping Team are crucial to providing a clean and safe environment for all visitors and staff to the Museum. As part of this team, the Museum & Housekeeping assistants’ role is to provide and maintain the highest standard of cleanliness within the Museum’s galleries and spaces, carry out portering duties, non-specialist maintenance tasks and supporting the Museum’s team in gallery exhibit conservation.

This role works 36 hours per week on a five out of seven-day rota, which includes one weekend in four & public holidays.

About you

Our successful candidate will have experience of commercial cleaning & minor maintenance with a good level of physical fitness that enables you to spend most of your working day carrying out physical activity. Experience in working in a customer facing environment would be beneficial and an understanding of health & safety regulations, COSHH and environmental matters would be useful.

Experience of working effectively as part of a team with strong communication & interpersonal skills with the ability to be flexible and use your own initiative. Effective time management to ensure allocated tasks are completed in set time frames with an ability to carry out tasks by working to a rota and following set operating procedures. Good 'IT' skills, including the use of Microsoft applications for administrative tasks. An interest in Natural History and Heritage would also be beneficial to the position.

Thriving at the Museum: the way we work

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

Find out more here

What we offer

• 27.5 days holiday plus 8 bank holidays (full time equivalent)
• Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
• Season ticket, bicycle and rental loan
• Life insurance
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
• Staff discount at our Museum shops and cafes
• We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
• Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit https://www.cssc.co.uk
• Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

Due to the nature of this role the work pattern will be 100% on site.