Museum Café Assistant GM – Lead Service & Growth

Benugo Limited; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free lunch on shift

Free tea and coffee

Monthly allowance

Life Assurance

Enhanced maternity and paternity leave

Company sick leave

Employee discounts

Job summary

A prominent hospitality provider in Greater London seeks an experienced Assistant General Manager for the V&A Museum location. This role involves supporting the General Manager in daily operations, leading a team to maintain high standards, and ensuring customer satisfaction. Ideal candidates are experienced in high-volume settings and possess strong communication and financial skills. Benefits include free meals, competitive pay, and opportunities for career development within a growing company.

Qualifications

• An experienced Assistant General Manager or strong Deputy Manager.
• Background in high-volume and/or multi-site operations preferred.
• Confident communicator who motivates and engages teams.

Responsibilities

• Support the daily operation of the site alongside the General Manager.
• Help lead and structure the team to deliver high product and service standards.
• Build and maintain strong client relationships through regular communication.
• Ensure an excellent customer experience across front and back of house.
• Assist with budgeting, forecasting, and cost control.

Skills

High-volume operations experience

Financial awareness

Team leadership

Effective communication

Job description

A prominent hospitality provider in Greater London seeks an experienced Assistant General Manager for the V&A Museum location. This role involves supporting the General Manager in daily operations, leading a team to maintain high standards, and ensuring customer satisfaction. Ideal candidates are experienced in high-volume settings and possess strong communication and financial skills. Benefits include free meals, competitive pay, and opportunities for career development within a growing company.