Muse Iii (Sales Associate) - ks UK Covent Garden (15-22 Hours)

KATE SPADE; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading company in the luxury retail sector is seeking a 'Muse' to drive sales and deliver exceptional customer service. This role requires a proactive approach to meeting sales goals and maintaining high standards of service. The ideal candidate will have retail experience, strong communication skills, and a passion for the brand.

Qualifications

• Very good English proficiency is essential.
• Previous experience in a retail service environment is essential.
• Background in luxury retail is desirable.

Responsibilities

• Meet personal sales and productivity goals.
• Deliver service that meets or exceeds customer expectations.
• Act as a brand ambassador.

Skills

Sales behaviours

Customer service

Team collaboration

Communication

Brand ambassadorship

Education

Experience in retail service

Job description

Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose

The Muse contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers' needs are consistently exceeded.

PROFILE

The successful candidate will demonstrate the following proficiencies:

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviours taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers' needs;
• Service all customers according to the Kate Spade Approach standards;
• Participate as a team member and encourage team to meet and exceed performance standards;
• Champion company initiatives and supports management decisions;
• Demonstrate professional ethics.

Further requirements:

• Very good English proficiency (essential);
• Previous experience in a retail service environment (essential);
• Background in working in luxury retail (desirable);
• The ability to communicate effectively with customers and staff and manoeuvre the sales floor.

Req ID: 43347