Muse III (Sales Associate) - KS UK Covent Garden (15-22 Hours)

Tapestry, Inc.; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company in luxury retail seeks a 'Muse' to enhance sales and customer service at their London store. The role involves meeting sales goals, acting as a brand ambassador, and ensuring exceptional customer experiences. Ideal candidates will have retail experience and strong communication skills, contributing to a vibrant team environment.

Qualifications

• Very good English proficiency is essential.
• Previous experience in a retail service environment is essential.
• Ability to communicate effectively with customers and staff.

Responsibilities

• Meet personal sales and productivity goals.
• Deliver service that meets or exceeds expectations.
• Represent Kate Spade to the consumer.

Skills

Sales skills

Customer service

Communication

Teamwork

Brand ambassadorship

Education

Experience in retail service environment

Background in luxury retail

Job description

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Kate Spade

Crisp color, graphic prints, and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose

The Muse contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills and service training. You will be responsible for meeting personal sales and productivity goals and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.

Profile

The successful candidate will demonstrate the following proficiencies:

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviors taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers’ needs;
• Service all customers according to the Kate Spade Approach standards;
• Participate as a team member and encourage the team to meet and exceed performance standards;
• Champion company initiatives and support management decisions;
• Demonstrate professional ethics.

Further requirements:

• Very good English proficiency (essential);
• Previous experience in a retail service environment (essential);
• Background in working in luxury retail (desirable);
• The ability to communicate effectively with customers and staff and maneuver the sales floor.

Kate Spade is an equal opportunity and affirmative action employer. We pride ourselves on hiring and developing the best people. All employment decisions—including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination—are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally protected basis. Visit Kate Spade at www.katespade.com.

Job Segment: Brand Ambassador, Retail Sales, Marketing, Retail, Sales