Multiskilled Technician (HVAC)

Mitie

Belfast City District

On-site

GBP 34,000 - 48,000

Full time

14 days+
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Benefits offered by this job

25 days annual leave
Annual leave purchase scheme
Branded vehicle and fuel card
Free virtual GP service
Employee Assistance Programme (EAP)
Learning & development (200 courses)

Job summary

Mitie is seeking a time-served HVAC technician to join our Belfast team. The role focuses on safe maintenance and repair of facility plant and equipment across multiple sites.

You will diagnose faults, manage asset records, and work with the helpdesk and subcontractors to minimise downtime. The ideal candidate holds F-Gas certifications (City & Guilds Level 2 or FETAC Level 5), has knowledge of BMS systems, and is proficient in MS Office.

Qualifications

  • Air conditioning/HVAC tradesperson
  • 5 years post-apprenticeship experience as an HVAC technician
  • F-Gas regulation certifications (City & Guilds Level 2 or FETAC Level 5)
  • Knowledge of BMS systems
  • Experience maintaining and repairing Split AC, VRV, Fan Coil, AHU systems, boilers and pumping systems
  • Knowledge of electrical standards and health and safety best practices
  • Strong problem solving and fault-finding abilities
  • Excellent customer service and communication skills
  • Organised, methodical, detail-oriented and able to multi-task
  • Experience with Maximo and MS Office (Excel/Word) is desirable
  • Willingness to work on-site and adapt to site needs

Responsibilities

  • Safely maintain and repair facility plant and equipment
  • Identify reactive and remedial maintenance needs and log tasks with the helpdesk
  • Take ownership of issues and understand systems and plant
  • Diagnose faults and perform repairs on plant and equipment
  • Keep asset registers up to date and submit change requests for new assets
  • Contribute to continuous improvement and project work
  • Ensure compliance with PPM and Reactive SLA requirements
  • Coordinate with line management and 3rd party contractors
  • Adhere to HSQE standards and company procedures
  • Attend training, appraisals, and operate safely at all times

Skills

HVAC tradesperson
Customer service
Problem solving
Organised and methodical
Flexibility
Team player

Education

City & Guilds Level 2 F-Gas
FETAC Level 5 F-Gas cert

Tools

Maximo
Excel
Word

Job description

About Mitie

Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients.

We work with a wide range of private and public clients to create great work environments. At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for 'Client and Service Provider', 'Best People Development' and 'Excellence in Health & Safety'. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024.

Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022, 2023, 2024 and 2025 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie were the first FM company to achieve the Keep Well mark for employee wellbeing. We are proud of our diverse workforce and recognise our people through several reward and recognition schemes, as well as through our learning and tailored personal development.

We are Mitie, the future of high-performing places.

Location: Belfast (across 3 locations)

Key responsibilities:
Helpdesk and PPM

Safely maintain and repair facility plant and equipment

About Mitie

Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients.

We work with a wide range of private and public clients to create great work environments. At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for 'Client and Service Provider', 'Best People Development' and 'Excellence in Health & Safety'. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024.

Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022, 2023, 2024 and 2025 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie were the first FM company to achieve the Keep Well mark for employee wellbeing. We are proud of our diverse workforce and recognise our people through several reward and recognition schemes, as well as through our learning and tailored personal development.

We are Mitie, the future of high-performing places.

Location: Belfast (across 3 locations)

Key responsibilities:
Helpdesk and PPM
  • Safely maintain and repair facility plant and equipment
  • Act proactively to identify reactive and remedial maintenance work and ensure all tasks are logged with the helpdesk.
  • Be proactive and take ownership of issues and understand systems and plant.
  • Carry out diagnostic and fault finding to plant and equipment
  • Ensure that assets registers are maintained up-to-date.
  • Submit change requests for new assets.
  • Provide innovation and engage in continuous improvement.
  • Develop detailed knowledge and understanding of contractual requirements.
  • Ensure compliance with PPM and Reactive Task SLA's.
  • Carry out electrical, mechanical and building services activities as assigned across portfolio.
  • Comply with and implement existing business risk management procedures.
  • Ensure effective use and maintenance of O&M's and quality procedures.
  • Ensure statutory and non-statutory logs are kept up to date
  • Participate in Out-Of-Hour and On-Call Rota process.
  • Implement and monitor small engineering projects as required.
Client / Customer / Line Manager
  • Act professionally at all times with the client and customer as a representative of Mitie.
  • Support, develop and communicate best working practice.
  • Adopt a pro-active approach to customer liaison and ensure any concerns are dealt with promptly or relayed to line management.
  • Undertake works as directed by line supervisor or manager.
  • Ensure that business critical engineering plant down time is minimised.
  • Respond in a timely manner to verbal and written requests.
  • Manage 3rd party contractors ensuring they are site inducted and work to the site work permit system and procedures.
Finance
  • Purchase of any tooling or material must be carried out in strict accordance with company process and procedures and line management approval.
  • Ensure a task number is raised for any material ordered.
Health, Safety, Quality and Environment (HSQE)
  • Ensure HSQE standards and environmental best practices are maintained
  • Ensure legislation and company operating procedures are adhered to
  • Report any unsafe activities, accidents, and risks promptly to Engineering Services Manager and HSQE Manager
  • Comply with reasonable requests for information from HSQE Manager.
Human Resources (HR)
  • Attend staff appraisals as necessary with your line manager.
  • Submit holiday requests in a timely manner.
  • Report sickness absence in accordance with company procedure.
  • To understand and comply with policies and procedures
  • To carry out work in a safe and diligent manner
  • To comply with all Health and Safety policies and procedures
  • To attend and fully participate in training and appraisal activities as required
  • To undertake additional duties in line with capabilities as required
About you:
  • Air conditioning/HVAC tradesperson
  • A time served air conditioning or HVAC technician with 5 years post apprenticeship experience
  • City & Guilds Level 2 Award in F-Gas Regulation, 2079 or a FETAC Level 5 Specific Purpose Certificate in Handling F-Gas Refrigerants 5S0108
  • Knowledge and previous experience of BMS systems.
  • Knowledge and experience in the maintenance and repair of Split AC, VRV systems, Fan Coil units, Air Handling systems, boilers and pumping systems.
  • Health and Safety, Industry best practice and knowledge of electrical standards
  • Exceptional customer service and communication skills
  • Excellent problem solver and fault-finding ability
  • Organised and methodical with the ability to multi-task.
  • High attention to detail, compliance and service report writing.
  • Approachable team player, able to work on own initiative and with colleagues and clients alike.
  • Good flexibility and works well under pressure.
  • Experience in computer PPM maintenance systems such as Maximo is desirable.
  • Familiar with mobile technology, computer literate with experience in Word and Excel spread sheets.
  • You're someone who balances productivity with a sense of fun, helping to create an atmosphere where people enjoy coming to work.
Benefits include:
  • 25 days annual leave.
  • Annual leave purchase scheme (buy up to 5 extra days of annual leave per year).
  • Branded commercial vehicle and fuel card.
  • Free virtual GP service.
  • Access to our Employee Assistance Programme (EAP).
  • Mi Recognition
  • Talent Referral Scheme
  • Long service awards
  • Mi Deals (Fantastic savings at high street stores).
  • Bike2Work Scheme.
  • Learning & development (access to 200 courses on our L&D platform).

An AccessNI Disclosure Check will be required for this position.

A criminal record will not necessarily be a bar to obtaining a position.

Mitie have a Policies on Recruitment of Ex-Offenders and Storage & Handling copies of which can be made available upon request.

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment.

Mitie is an equal opportunities employer

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