Multisite People Operations Leader

Restaurant Associates UK; Greater London; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

Restaurant Associates UK in London is seeking an experienced People Operations Manager on a 12 month FTC to partner with operational leaders across London, Italy, Spain and Portugal, delivering strategic and operational HR support that drives business performance and creates an outstanding employee experience.

Working closely with senior leaders, you’ll provide expert advice across the full employee lifecycle while championing engagement, talent development, employee relations and continuous

Qualifications

• Proven experience in an HR Business Partner, People Partner or HR Manager role.
• Experience working within a multi-site hospitality, catering or service-led environment preferred.
• Strong knowledge of employee relations and UK employment legislation.
• Confident influencing, coaching and building relationships with stakeholders at all levels.
• Commercially minded with the ability to balance strategic thinking and operational delivery.
• Excellent communication, organisation and problem-solving skills.

Responsibilities

• Partner with the Head of Operations and operational leaders to deliver strategic and operational HR support.
• Manage onboarding, inductions and support an exceptional new starter experience.
• Support talent development through performance management, succession planning and career development initiatives.
• Coach and advise managers on employee relations matters, HR policies and employment legislation.
• Support investigations, disciplinary and grievance processes, ensuring a fair and consistent approach.
• Partner with leaders on organisational change, workforce planning and site mobilisations.
• Support annual performance, salary review and reward processes.
• Produce and analyse people metrics, payroll reporting and workforce data to support business decisions.
• Promote compliance with company policies, employment legislation and HR best practice.
• Build strong relationships with stakeholders across multiple countries and functions to influence positive people outcomes.

Skills

HR partner

Multi-site HR

Employee relations

Stakeholder management

Commercial awareness

UK employment law

Communication

Job description

Restaurant Associates UK in London is seeking an experienced People Operations Manager on a 12 month FTC to partner with operational leaders across London, Italy, Spain and Portugal, delivering strategic and operational HR support that drives business performance and creates an outstanding employee experience.

Working closely with senior leaders, you’ll provide expert advice across the full employee lifecycle while championing engagement, talent development, employee relations and continuous