This is one of several permanent posts in the External Engagement Team, within the Strategy, Sponsorship and External Affairs function at East West Railway Company. The work centres on building trusted relationships with residents, businesses and elected representatives along the route, and leading engagement and communications activity across the Eastern, Western and Central sections. Planning engagement around construction phases and holding face-to-face community meetings set the work apart, as does its role in helping to secure a DCO. Stakeholder management experience is essential.
What the job involves
- Lead coordination and delivery of stakeholder engagement and communications strategies across the route
- Build trusting relationships with the public, local communities, businesses and elected and non-elected stakeholders
- Oversee external engagement across the business, including design and delivery focus areas
- Strengthen engagement to help secure a DCO and move into delivery, working with Policy, Legacy & Community and Political Relations
- Plan engagement to match the impact stages in the Eastern, Western and Central sections, including construction phases
- Hold face-to-face community meetings and keep accessible contact points for local communities
- Monitor stakeholder and community concerns and respond promptly and effectively
- Coordinate and attend stakeholder meetings, briefings and events
- Prepare reports, presentations and briefing materials
- Manage engagement and communications across the business, including dotted-line links to workstreams with Area Managers
- Present EWR Co as a responsible business through two-way conversations with local people
- Give regular updates to the Head of External Engagement on engagement activities and issues
What's required
Experience
- Experience of stakeholder management
- Experience of developing and implementing stakeholder engagement plans
Skills & knowledge
- Interpersonal and relationship-building skills
- Communication and negotiation skills
Nice to have
- Experience of stakeholder management within a large infrastructure project
What's offered
- Up to 12% employer pension contribution
- 36 days annual leave including bank holidays, with the option to buy up to 2 extra days
- 2 volunteering days
- Enhanced family-friendly policies
- Life assurance at 4 times annual salary
- Employee Assistance Programme and Perkbox discounts and wellbeing benefits
- Recognition programme with on-the-spot and annual awards
- Learning and development opportunities