Multiple Sclerosis Service Coordinator

Mid and South Essex NHS Foundation Trust; Basildon; On-site; GBP 26,000 - 31,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking a dedicated MS Service Coordinator to provide high-quality coordination and administrative support for the Multiple Sclerosis service at Basildon Hospital. This role involves acting as a single point of contact for patients, carers and professionals, coordinating DMT pathways and monitoring, and ensuring timely communication across the MDT.

The post holder will lead online MS MDT coordination across Basildon, Southend and Broomfield, and

Qualifications

• Significant administrative/coordination experience in healthcare or similar setting.
• IT skills: MS Office, databases, EPR systems; accurate data entry.

Responsibilities

• Plan, coordinate and run weekly MS MDTs (Basildon/Southend/Broomfield) or local MS/Neurology MDTs; record outcomes and chase actions.
• Coordinate referrals, investigations and follow-up actions to maintain safe patient flow.
• Maintain timely communication with patients and carers regarding appointments and pre-treatment requirements.
• Develop and maintain dedicated digital MS database for monitoring and pathway management.

Skills

Coordination experience

IT skills (MS Office)

DMT pathway knowledge

Tools

MS Office

Databases

EPR systems

Job description

Mid and South Essex NHS Foundation Trust

Multiple Sclerosis Service Coordinator

The closing date is 02 November 2026

The MS Service Coordinator provideshigh-qualitycoordination and administrative support to the Multiple SclerosisspecializedserviceinBasildon Hospital.The post holder acts as a single point of contact for patients,carersand professionals; coordinates DMT (Disease-ModifyingTherapy) pathways; supports safe monitoring (bloods, MRI, results);maintainsMS service databases; and ensurestimelycommunication across the MDT.

You will lead the coordination of the online,cross-siteMS MDT meeting, covering Basildon,Southendand Broomfieldwhen this starts taking place.Until then will support instead the local MS MDT with RLH neuroscience unit and potentially local neurology MDT done weekly.This includes preparing and managingMDTcase list,making sure imaging is available for MDT review,recording decisions, tracking actions, and ensuring outcomes are promptly shared with relevant teamsand uploaded in relevant clinical records.

This role reduces administrative burden on clinical staff, supports safer DMT deliveryand monitoring,ensure full clinics utilisationand contributes to service improvement and evaluation, including the rollout and upkeep of a dedicated digital MS database for monitoring andpatientsMSpathway managementfrom referral to treatment

No VISA sponsorship available for this role

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Main duties of the job

Plan,scheduleand run weekly online MS MDTs across Basildon, Southend & Broomfield (agenda, patient lists, documentation, invites)or until this starts do the same for local MS MDT with RLH and local Neurology MDT with UCLH. Record outcomes, assign actions and chase completion within agreedtimeframes.

CoordinateMSreferrals,investigationsandfollow-upactions between MS CNS, consultants, radiology, pathology, pharmacy, homecaresuppliersand community services tomaintaintimely, safe patient flow.

Maintain clear,timelycommunication with patients and carersregardingappointments,pre-treatmentrequirements and next steps.

• Utilise the beetroot software to effectively monitor and elevate any diagnostic tests required for MS patients to support the clinical teams.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Job responsibilities

Are you looking for an exciting role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Person Specification

Experience

• Significant administrative/coordination experience in healthcare or comparable setting with proven ability to prioritise in a busy, interruption-prone environment.
• IT skills: MS Office (Excel/Outlook/Word), databases, EPR systems; accuracy and attention to detail in safety-critical data entry.
• Experience in neurology/MS or other long-term condition services; prior involvement in DMT or immunotherapy pathways but we will provide local education and support in regards.

Knowledge

• Understanding of confidentiality and GDPR, and the importance of timely DMT monitoring (bloods/MRI)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Mid and South Essex NHS Foundation Trust

£28,392 a yearPer annum ( pro-rata for part time)