Multilingual Broker Sales Executive — Global Growth

Cigna Healthcare; Glasgow; Hybrid; GBP 40,000 - 70,000; Full time

Benefits offered by this job

Private Medical Insurance

Employee Wellbeing Benefits

Educational Development Program

Job summary

Cigna Healthcare is seeking a Broker Sales Manager to drive profitable growth within the Broker channel through proactive account management and business development. You will work closely with brokers to identify opportunities, grow accounts, and support commercial objectives.

The role emphasizes outbound engagement, pipeline development, and cross-sell opportunities across broker relationships, while aligning with internal teams to deliver exceptional broker and customer experiences.

Qualifications

• Experience within a Customer Service/ Contact Centre environment is essential.
• 2+ years sales experience is preferred.
• Outbound sales experience or knowledge of insurance products is preferred.

Responsibilities

• Achieve and exceed individual and team sales targets, KPIs and revenue objectives.
• Develop and manage relationships with assigned broker partners to maximise new business opportunities and account growth.
• Conduct proactive outbound calls and virtual meetings with brokers to identify sales opportunities, generate pipeline and drive business development activity.
• Build and execute account plans to strengthen broker engagement, increase market share and support business growth objectives.
• Identify opportunities for cross-selling and upselling Cigna products and solutions within existing broker relationships.
• Support broker acquisition activities and develop relationships with prospective broker partners.
• Partner with brokers to understand their clients' needs and position appropriate solutions to secure new business opportunities.
• Maintain a strong understanding of market trends, competitor activity and customer requirements to identify growth opportunities.
• Collaborate with internal stakeholders including Sales, Underwriting, Client Management and Operations to deliver an exceptional broker and customer experience.
• Maintain accurate pipeline, sales activity and opportunity records within CRM systems.
• Ensure all activities are conducted in accordance with regulatory requirements and company policies.

Skills

Sales experience

Account management

Business development

Outbound calling

Communication skills

Negotiation

Multilingual experience

Tools

CRM systems

Job description

Cigna Healthcare is seeking a Broker Sales Manager to drive profitable growth within the Broker channel through proactive account management and business development. You will work closely with brokers to identify opportunities, grow accounts, and support commercial objectives.

The role emphasizes outbound engagement, pipeline development, and cross-sell opportunities across broker relationships, while aligning with internal teams to deliver exceptional broker and customer experiences.