Multichannel Customer Experience Advisor

Essential Employment; Lowestoft; On-site; GBP 12,398 - 20,664; Full time

Job summary

Essential Employment is seeking a Customer Service Advisor for a temporary position in Lowestoft. The role offers a PAYE rate of £14.59 per hour.

The successful candidate will handle customer enquiries while maintaining high satisfaction across multiple channels. Based in Lowestoft, the role requires strong communication skills and the ability to resolve queries via telephone, email, web-chat, social media, text, and in person.

Qualifications

• Temporary role in Lowestoft.
• Pay rate £14.59 per hour under PAYE.

Responsibilities

• Maintain excellent customer satisfaction ratings.
• Resolve customer enquiries via multiple channels: telephone, email, web-chat, social media, text message and face-to-face.

Job description

Essential Employment is seeking a Customer Service Advisor for a temporary position in Lowestoft. The role offers a PAYE rate of £14.59 per hour.

The successful candidate will handle customer enquiries while maintaining high satisfaction across multiple channels. Based in Lowestoft, the role requires strong communication skills and the ability to resolve queries via telephone, email, web-chat, social media, text, and in person.