Multi-Trade Technician: Plumbing & Carpentry First-Time Fix

Sureserve Group; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

24 days annual leave plus bank?holyd

Sureserve Benefits Hub discounts

Virtual GP service 24/7

Employee assistance programme (EAP)

Bike2Work scheme

Job summary

Sureserve is seeking a skilled multi-trade technician to deliver reactive and planned works across housing associations and local authorities. You will perform plumbing, carpentry and related tasks, ensuring first-time fixes and high customer satisfaction.

Role requires IT proficiency (PDA), a full UK driving license, and a proactive, professional approach. Training, PPE and a range of employee benefits are provided, with opportunities for ongoing development.

Qualifications

• Trade-specific qualifications or qualification by experience essential.
• Previous experience within plumbing and/or carpentry essential.
• IT skills including email and PDA literacy.
• Strong written and verbal communication; excellent organisational skills.

Responsibilities

• Carry out plumbing, carpentry, painting, plastering, tiling and flooring tasks as required.
• Work professionally to achieve first-time fixes and high customer satisfaction.
• Follow H&S regulations, wear PPE and complete risk assessments.
• Meet KPIs by reducing call-backs and ensuring quality workmanship.
• Attend online training and toolbox talks as directed.
• Complete daily works via the PDA and manage materials through approved suppliers.
• Carry out routine van checks and participate in FORS training; be available for emergency call-out rota.

Skills

Multi-skilled trades

Customer service

Time management

Communication

Team player

Education

Trade qualifications

Driving license

Tools

PDA

Job description

Sureserve is seeking a skilled multi-trade technician to deliver reactive and planned works across housing associations and local authorities. You will perform plumbing, carpentry and related tasks, ensuring first-time fixes and high customer satisfaction.

Role requires IT proficiency (PDA), a full UK driving license, and a proactive, professional approach. Training, PPE and a range of employee benefits are provided, with opportunities for ongoing development.