Multi-Trade Operative

Sanctuary Group; Paignton; On-site; GBP 36,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life Assurance

Counselling / Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support

Staff Networks

Job summary

Sanctuary Group is seeking a Multi-Trade Operative based in Paignton, covering sites across Devon and Cornwall. You will join the Operations Planned team, working in a crew of 9 to carry out repair works on Sanctuary properties.

The role requires building maintenance experience in social housing, with skills in UPVC windows/doors. A company van and power tools are provided to complete tasks to a high standard. Driving is required with a valid UK license.

Qualifications

• NVQ Level 2 in a core subject (carpentry or electrical) required or undertaking.
• Awareness of health and safety regulations and working legislation.
• Skills across carpentry, plumbing, kitchens/bathrooms, tiling, roofing or window installation.

Responsibilities

• Carry out construction, fault fixing and maintenance in line with contract specs.
• Maintain tools/equipment and restock as needed.
• Respond promptly to complaints and plan resolutions, keeping customers informed.
• Provide accurate progress updates on works in clear, customer-friendly terms.

Skills

Building maintenance experience

NVQ Level 2

Health and safety awareness

Carpentry

Plumbing

UPVC & doors/windows installation

Customer service

Communication skills

Time management

UK driving license

Education

NVQ Level 2 in core subject (carpentry, electrical)

Job description

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Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Multi-Trade Operative

Paignton - covering sites across Devon and Cornwall

£35,579 - £37,452 per year

40 hours per week

We have an opportunity for a Multi-Trade Operative to join our Operations Planned team, based in Paignton. Working within a team of 9 operatives you will carry out repair works to Sanctuary properties across Devon and Cornwall.

We are looking for someone with building maintenance experience in social housing with skills in fitting UPVC windows and doors. Due to the nature of the role, a company van will be provided as well as power tools in order for you to complete jobs to a high standard.

The role of Multi-Trade Operative will include:

• Carrying out construction, fault fixing and maintenance duties in line with contract specifications
• Ensuring tools and equipment are maintained in good condition and restocking these when needed
• Responding positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Awareness of health and safety regulations and working legislation
• Skills in some of the following disciplines - carpentry, plumbing, kitchen & bathroom installations, wet trades, tiling, floor laying, roofing, plastering, UPVC & Composite doors or window installation
• Excellent customer service and communication skills
• Ability to priorities workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving license

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and toolsStaff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £35,579 per annum (rising to £37,452 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.