Multi-Trade Operative

Sanctuary Group; Oxford; On-site; GBP 37,000 - 39,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life Assurance

Employee Assistance Service

Cycle to Work

Voluntary health plans

Employee discounts

Wellbeing support

Employee recognition

Staff Networks

Job summary

Sanctuary Group is seeking a Multi-Trade Operative to join our Operations Response team. Based in Banbury, you will cover Cherwell sites, performing reactive repairs in occupied properties from leaks to doors and external repairs like fencing and groundwork. A van and power tools are provided, with ongoing training.

You will work both alone and in teams, participate in a call-out rota, and support Sanctuary’s not-for-profit housing mission with a customer-focused approach.

Qualifications

• Must hold NVQ Level 2 in a core subject (carpentry, electrical).
• Full UK driving licence is required for company vehicle use.
• Working knowledge of health and safety regulations.

Responsibilities

• Attend occupied properties to carry out construction, fault fixing and maintenance duties in social housing.
• Resolve issues or initiate resolution while keeping customers informed.
• Maintain van stock and restock as needed.

Skills

Time management

Safety compliance

Driving licence

Education

NVQ Level 2

Job description

We are looking for a Multi-Trade Operative to join our Operations Response team based in Banbury. Covering sites across Cherwell you will be responsible for carrying out reactive repairs to occupied properties, ranging from a leaking tap to changing baths, changing a door handle to hanging a new door. The team also carry out external repairs including fencing and groundworks. The role will include lone and team working, and you will also be required to be on an emergency call out rota. A company van and power tools will be provided for business use along with training as and when needed. The role of Multi-Trade Operative will include:

Responsibilities

• Attending occupied properties to carry out construction, fault fixing and maintenance duties within Social Housing
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Maintaining a suitable van stock level and restocking when needed
• Providing accurate and timely information on the progress of works that is easily understood by the customer
• Providing out of hours cover via a call out rota, We work closely with the Home Office in order to prevent unlawful working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Qualifications & Requirements

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Ability to work to deadlines and prioritise tasks
• Additional skills in some of the following disciplines - plumbing, carpentry and plastering
• Working knowledge of the health and safety regulations
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.

View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - http://www.sanctuary.co.uk/join-our-team

Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £37,358 per annum (rising to £39,324 per annum after 12 months, subject to satisfactory performance)