Multi Trade (Locksmith/UPVC)

Wates Group; Crawley; On-site; GBP 32,000 - 42,000; Full time

Job summary

Wates Smartspace is seeking an experienced Multi Trader (Locksmith & UPVC Specialist) to join the Responsive Maintenance team in Crawley. The role focuses on doors, locks, UPVC windows, security repairs and related maintenance within social housing properties, delivering high standards of safety and customer service.

You will diagnose faults, perform lock changes and UPVC repairs, carry out door easing and alignment, and work independently while maintaining diary records on PDA/mobile devices.

Qualifications

• Experience in Locksmithing, Door Maintenance or UPVC Repairs within social housing or property services.
• Strong fault-finding and problem-solving abilities.
• Excellent communication and customer service skills.

Responsibilities

• Carry out repairs and maintenance to UPVC doors and windows.
• Diagnose and repair faults with locks, hinges, handles, mechanisms, closers and security fittings.
• Complete lock changes and security repairs.
• Undertake door easing, adjustments and alignment works.
• Carry out minor multi-trade repairs as needed.
• Work within occupied social housing properties and provide customer service.
• Record works and materials used via PDA/mobile technology.
• Ensure safe, efficient work to a high standard and comply with Safety procedures.

Skills

Locksmithing

Door maintenance

UPVC repairs

Social housing experience

Fault finding

Customer service

Driving licence

Job description

Multi Trader (Locksmith & UPVC Specialist) - Crawley

Location: Crawley & Surrounding Areas
Division: Responsive Maintenance - Social Housing

Join Wates and Help Keep Homes Safe, Secure and Well Maintained

At WPS, we're committed to creating safe, secure, and comfortable homes for residents across the UK. As part of our Property Services team, you'll play a key role in maintaining social housing properties, helping customers feel safe and supported in their homes.

We're looking for an experienced Multi Trader with strong Locksmith and UPVC repair experience to join our team in Crawley. While this remains a multi-trade position, the majority of your work will focus on doors, locks, UPVC windows, security repairs, and associated maintenance works.

What You'll Be Doing

As part of our Responsive Maintenance team, you'll:

• Carry out repairs and maintenance to UPVC doors and windows
• Diagnose and repair faults with locks, hinges, handles, mechanisms, closers, and security fittings
• Complete lock changes, lock upgrades, and emergency security repairs
• Undertake door easing, adjustments, and alignment works
• Carry out a range of minor multi-trade repairs when required
• Work within occupied social housing properties, delivering excellent customer service
• Record completed works and materials used via PDA/mobile technology
• Ensure all work is completed safely, efficiently, and to a high standard
• Maintain compliance with Health & Safety and Safeguarding procedures

What We're Looking For

We're keen to hear from candidates who have:

• Proven experience in Locksmithing, Door Maintenance, or UPVC Repairs
• Experience working within social housing, repairs, maintenance, or property services
• Knowledge of multi-point locking systems, door mechanisms, and window hardware
• Strong fault-finding and problem-solving abilities
• Excellent communication and customer service skills
• The ability to work independently and manage their own workload
• A full UK driving licence

Additional multi-trade experience such as carpentry, basic plumbing, or general repairs would be advantageous.

Why Join Wates?

When you join Wates, you'll become part of a team that genuinely makes a difference every day.

• Work for one of the UK's leading property services providers
• Make a real impact within local communities
• Ongoing training and development opportunities
• Supportive team environment
• Career progression opportunities across the wider business
• A company that values quality, safety, and customer service

If you're a skilled Locksmith, UPVC Specialist, or Multi Trader looking for a rewarding role where your expertise can make a real difference, we'd love to hear from you.

Ourcommitments:

WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.

We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at [e-mail]