Multi Skilled Shift Supervisor - City Of London

RG Setsquare; Greater London; On-site; GBP 48,000 - 65,000; Full time

Benefits offered by this job

Rotating shift pattern

On-site work in London

Career development opportunities

Stable, long-term career

Job summary

RG Setsquare is recruiting an experienced Multi Skilled Shift Supervisor in London to lead a team of engineers within a critical environment. The role focuses on safety, reliability and performance across building services.

You will oversee both planned and reactive maintenance, ensure compliance, and drive continuous improvement while coordinating across shifts in a demanding facility.

Qualifications

• Experience as a Shift Supervisor or equivalent in FM/engineering.
• Experience in critical environments and complex buildings/Data Centres.
• Relevant electrical/mechanical building services knowledge and safety compliance.

Responsibilities

• Lead and supervise a team of day and shift engineers.
• Ensure service standards and KPIs are met across the team.
• Oversee planned preventive maintenance and timely completion of tasks.
• Prioritise maintenance activities to meet compliance deadlines.
• Record maintenance activities and ensure documentation is accurate.

Skills

Shift supervision

Team leadership

Fault finding

Diagnostic skills

Maintenance planning

KPI monitoring

Problem solving

Communication

Education

City & Guilds 2360 Parts 1 & 2

HVAP qualification

18th Edition IEE Wiring Regulations

IOSH Managing Safely

Tools

CAFM systems

Maintenance reporting tools

Job description

We're Hiring: Multi Skilled Shift Supervisor

Location: London. Salary: £56,306 per annum. Contract: Full-Time | Permanent. Hours: 42 Hours Per Week | 2 Days, 2 Nights, 4 Off. Field: Facilities Management | Hard FM | Engineering | Critical Environment | Building Services | Shift Supervision.

We are recruiting for an experienced Multi Skilled Shift Supervisor to join a professional Facilities Management engineering team supporting a prestigious and technically complex building in London.

This is an excellent opportunity for an experienced engineering professional with strong supervisory experience who is looking to take responsibility for a team of engineers within a critical environment.

Responsibilities & Duties

• Lead, supervise and support a team of day engineers and shift engineers.
• Ensure team performance meets agreed service standards, KPIs and operational requirements.
• Ensure all engineering equipment, plant, systems and services are maintained and operating safely and efficiently.
• Oversee planned preventative maintenance activities and ensure works are completed within scheduled dates.
• Monitor planned maintenance schedules and ensure outstanding tasks are appropriately managed and closed.
• Prioritise statutory and mandatory maintenance activities in accordance with required compliance deadlines.
• Ensure reactive maintenance tasks are appropriately prioritised and completed within agreed response and resolution times.
• Support engineers with fault diagnosis, technical issues and maintenance-related problems where required.
• Provide technical guidance and practical support to engineering team members.
• Ensure engineering activities are carried out with minimum disruption to building operations and occupants.
• Maintain high standards of Health & Safety, compliance and safe working practices across all engineering activities.
• Ensure engineers follow relevant risk assessments, RAMS, permits, safe systems of work and site procedures.
• Support the safe operation and maintenance of electrical and mechanical building services within areas of competence.
• Support HV/LV engineering activities where appropriately qualified, authorised and experienced.
• Ensure appropriate procedures are followed for electrical isolations, switching and safe systems of work where applicable.
• Monitor maintenance activities to ensure they are completed to the required technical and quality standards.
• Accurately record maintenance activities, faults, repairs and completion information using relevant IT and maintenance systems.
• Ensure all engineering records, reports, documentation and compliance information are completed accurately and on time.
• Monitor outstanding jobs, defects and maintenance issues and ensure appropriate action is taken.
• Identify recurring faults, operational issues and opportunities to improve equipment reliability and maintenance performance.
• Assist with continuous improvement initiatives designed to improve engineering standards, reliability and service delivery.
• Liaise professionally with colleagues, building representatives, contractors and other stakeholders.
• Allocate and coordinate engineering tasks across the shift team according to priority, competency and operational requirements.
• Ensure allocated tasks are completed within agreed timescales.
• Work effectively within a rotating shift pattern covering days and nights.
• Participate in an on-call/call-out rota as required.
• Respond appropriately to urgent engineering issues and operational emergencies.
• Support contractors and specialist engineering teams when required.
• Encourage and support the development of engineering team members through coaching, guidance and knowledge sharing.
• Use initiative when resolving operational and maintenance issues and elevate matters appropriately when required.
• Maintain accurate shift handovers, logs and operational records.
• Monitor plant and equipment condition and report potential failures, defects or operational risks.
• Undertake other reasonable engineering and supervisory duties relevant to the role and level of responsibility.

Requirements

• Proven experience working as a Shift Supervisor, Engineering Supervisor, Shift Engineer, Senior Engineer or similar within a Facilities Management or engineering environment.
• Previous experience working within a critical environment is highly desirable.
• Experience working within a complex building, critical facility, Data Centre, commercial property or similar technically demanding environment.
• City & Guilds 2360 Parts 1 & 2 qualification or equivalent.
• HVAP qualification with relevant high-voltage experience.
• 18th Edition IEE Wiring Regulations - desirable.
• IOSH Managing Safely certification.
• Equivalent mechanical qualifications will also be considered where supported by appropriate technical and supervisory experience.
• Strong practical experience across engineering maintenance and building services.
• Experience carrying out electrical installation, repair and maintenance activities.
• Strong fault-finding, diagnostic and problem-solving capabilities.
• Proven experience carrying out planned preventative and reactive maintenance.
• Good understanding of statutory, mandatory and planned maintenance requirements.
• Strong understanding of Health & Safety requirements within an engineering and maintenance environment.
• Good understanding of RAMS, risk assessments, permits and safe systems of work.
• Ability to use IT systems and maintenance reporting tools accurately.
• Experience monitoring maintenance performance, KPIs and compliance requirements.
• Previous experience supervising or leading engineering teams.
• Strong verbal and written communication skills.
• Strong interpersonal and team-working skills.
• Proactive approach to fault finding, problem solving and operational improvement.
• Ability to work independently and make appropriate decisions within the scope of the role.
• Flexible approach to working patterns, operational requirements and engineering priorities.
• Willingness and ability to work a rotating 2 days, 2 nights, 4 off shift pattern.
• Willingness to participate in a call-out rota.
• UK citizenship required.
• Must be able to successfully obtain and maintain DV security clearance.

Desirable Experience

• Previous experience within a critical environment.
• Previous experience working within a Data Centre or similar mission-critical facility.
• Strong HV and LV electrical systems experience.
• Previous HV Authorised Person / HVAP experience.
• Experience undertaking electrical isolations and safe switching procedures.
• 18th Edition IEE Wiring Regulations qualification.
• IOSH Managing Safely certification.
• Multi-skilled mechanical and electrical building services experience.
• Experience working within large, complex commercial buildings or estates.
• Experience managing engineering KPIs and maintenance performance.
• Experience using CAFM or computerised maintenance management systems.
• Experience working within highly regulated environments with stringent compliance requirements.
• Previous experience supervising engineers or technical maintenance teams.
• Additional electrical, mechanical, engineering or building services qualifications.

What's On Offer

• £56,306 per annum
• Full-time, permanent position
• London
• 42 hours per week
• Rotating shift pattern - 2 days, 2 nights, 4 off
• Professional Hard FM / Facilities Management environment
• Multi-skilled engineering and supervisory role
• Opportunity to work within a prestigious and technically complex critical environment
• Leadership responsibility for a team of engineers
• Combination of planned, statutory, mandatory and reactive maintenance responsibilities
• Exposure to complex electrical and building services systems
• Opportunity to utilise and develop HVAP experience
• Responsibility for engineering performance, compliance and KPIs
• Ongoing training and professional development opportunities
• Opportunity to develop engineering leadership and supervisory experience
• Call-out and emergency response responsibilities
• Professional multi-disciplinary engineering environment
• Stable, long-term career opportunity