Multi Skilled Operative (Carpenter)

Broadland Housing Group; Norwich; On-site; GBP 34,000 - 37,000; Full time

Benefits offered by this job

Enhanced annual leave

Birthday and volunteering day

Generous pension scheme

Health Cash Plan

Uniform, PPE and power tools provided

Call-out opportunities

Training opportunities

Job summary

Broadland Housing Association in Norwich is seeking a Multi Skilled Operative (Carpenter) to join the Responsive and Empty Homes Team. Base is Norwich with duties across the Association's footprint as needed.

The role offers a starting salary of £33,806 per annum with progression to £37,494 and includes a company vehicle and enhanced call-out earnings. The position is a permanent, full-time role (40 hours/week) with a DBS check and on-call rota.

Qualifications

• 4 GCSEs or equivalent including Maths and English.
• Full trade Apprenticeship or NVQ Level 2 in Carpentry or equivalent trade experience.
• Experience across multiple trades such as tiling, plumbing, plastering, painting and decorating.
• Valid Driving Licence.
• Experience in Property Maintenance.
• Good IT, literacy and communication skills.
• Positive can-do attitude and ability to work independently and solve problems.

Responsibilities

• Complete repairs and maintenance, primarily carpentry, with related trade tasks to a high standard.
• Support efficient repairs service with first-time fix mindset and minimize callbacks.
• Manage personal workload to meet timelines and performance indicators.

Skills

IT skills

Communication skills

Problem solving

Positive attitude

Education

GCSEs including Maths and English

Apprenticeship or NVQ Level 2 in Carpentry

Job description

Ref 29199 Department Local Delivery Location Norwich Employment type Full-time Salary Starting salary of £33,806 per annum, with opportunities to progress to £37,494 per annum, depending on skills and experience, plus company vehicle and enhanced earning opportunities through call-out duties. Closing date 09/09/2026

Multi Skilled Operative (Carpenter)

Based in Norwich however will be required to cover geographical footprint of the Association depending on business need.

Starting salary of £33,806 per annum, with opportunities to progress to £37,494 per annum, depending on skills and experience, plus company vehicle and enhanced earning opportunities through call-out duties.

Full time 40 hours per week (Monday to Friday)

Permanent

About the role

We have an exciting opportunity for a Multi Skilled Operative, with a main trade of Carpentry to join our Responsive and Empty Homes Team in Norwich.

This role will work to help deliver an effective and efficient repairs service to our residents, dealing with Responsive repairs in our occupied properties as well as working on our empty homes to ensure they are fit for relet. You will ensure that repairs are carried out in a timely manner and to ensure a high standard of work to our properties.

This plays a key role in being responsible in providing an excellent service to our residents, so if you want to help make a difference to our residents, this may be the job for you!

The main focus of the roles will be:

• Successfully complete allocated repairs and maintenance works, primarily in carpentry, while utilising additional skills across plumbing, painting and decorating, tiling, plastering, external works, and groundworks to deliver a high-quality service.
• Assist in delivering an efficient repairs and maintenance service where tasks are carried out to a high standard, first time fix while minimising callbacks and ensuring resident satisfaction.
• Manage own workload to ensure work is undertaken in a timely manner, consistent with performance indicators.

About You

The successful candidate will have the following:

• 4 GCSEs or equivalent Grade C / Grade 4 or above (including Maths and English)
• Minimum of either full trade Apprenticeship or NVQ level two in Carpentry or appropriate trade experience within at least 2 different trades.
• Skilled in other trades such as tiling, plumbing, plastering, painting and decorating etc.
• Valid Driving Licence.
• Experience of working in Property Maintenance.
• Good IT, literacy and communication skills.
• A positive can-do attitude and the ability to work independently and problem solve.

All staff and volunteers working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours.

The successful candidate will be required to undertake a basic Disclosure and Barring Service (DBS) check and will join our on-call rota.

About Us

Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England.

As the role requires attendance at Broadland premises candidates must live within a 45-minute commute of their base. Full details can be discussed at the interview process.

We offer staff many great benefits such as:

• Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.
• Generous contributory pension scheme.
• Access to an Employee Assistance Programme to support you when you need it.
• Health Cash Plan - claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
• Uniform, PPE and power tools all provided.
• Additional earning opportunities through call out.
• Lots of training opportunities.
• And many more - Please see our benefits document available on our website!

Closing date

Midnight on Wednesday, 9 September 2026