Multi Skilled Operative

Mears Group; West Midlands; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

25 days annual leave

Family friendly policies

Employee Assistance Programme

Mears Rewards

Annual Fun Day

Volunteering leave

Cycle to Work Scheme

Share save scheme

Long service awards

Additional holiday purchase

Learning and development

Career progression

Occupational health support

Green car scheme

Diversity forums

Company sick pay

Life Assurance

Company pension

Commercial vehicle and fuel card

Job summary

Mears Group is recruiting a Multi-Skilled Operative for responsive repairs in the Evesham area. You will perform a range of maintenance tasks across domestic properties, including carpentry, plumbing, plastering, tiling and decorating, while delivering high-quality repairs and customer service.

The role requires flexibility for out-of-hours rota and driving a company vehicle; site work in tenanted homes with sensitivity to residents’ needs.

Qualifications

• Experience in domestic repairs across multiple trades including carpentry, plumbing, plastering, tiling, decorating.

Responsibilities

• Carry out day-to-day responsive repairs across tenanted social housing properties
• Replacing or repairing skirting boards, architraves, and internal door frames
• Installing and adjusting kitchen units, worktops, and cupboard doors
• Repairing or replacing internal doors, handles, locks, and hinges
• Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
• Carrying out patch plastering and making good damaged walls or ceilings
• Completing wall and floor tiling repairs, including grouting and sealing
• Painting and decorating to a professional finish following repair works
• Ensuring all repairs are completed safely, efficiently, and to a high standard
• Working in occupied properties with sensitivity to residents’ needs and privacy
• Participating in out-of-hours emergency repair rota as required
• Reporting any further works, safeguarding concerns, or property issues beyond scope
• Deliver excellent customer service while working in residents' homes
• Accurately record job details, materials used, and completion notes using handheld devices or job sheets
• Maintain tools, equipment, and company vehicle in good working order
• Manage daily workload efficiently to meet service level targets

Skills

Multi-skilled trades

Carpentry

Plumbing

Painting and decorating

Health and safety

Job description

Annual salary: up to £36,848.00

Multi-Skilled Operative (Responsive Repairs)

Location: Evesham

Contract Type: Full-time, Permanent, 42.5hrs per week, Monday to Friday

Salary: £36,848.00 + company van and fuel card, with additional opportunities for overtime. There is also an optional out-of-hours call rota, providing the chance to further enhance your overall earnings.

Mears Group is delivering a long-term social housing repairs and maintenance partnership across the wider Midlands region.

Providing housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract includes responsive repairs, planned maintenance and property services, with a strong focus on customer service, quality and community investment.

Due to continued growth across the contract, opportunities are available for experienced Multi Skilled Operatives across South Worcestershire, North Gloucestershire, and surrounding areas.

About the Role

We are looking for multi skilled operatives to join our team in Evesham. You will be carrying out a variety of property maintenance tasks, including painting, plastering, brickwork, carpentry, tiling, silicone/mastic works, groundworks and minor plumbing in tenanted properties. The role requires a delivering high-quality repairs and installations across domestic properties.

With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that’s making a real difference in the community. We’re looking for people who are reliable, skilled across multiple trades, and passionate about getting the job done right the first time.

Duties:

• Carry out day-to-day responsive repairs across tenanted social housing properties
• Replacing or repairing skirting boards, architraves, and internal door frames
• Installing and adjusting kitchen units, worktops, and cupboard doors
• Repairing or replacing internal doors, handles, locks, and hinges
• Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
• Carrying out patch plastering and making good, damaged walls or ceilings
• Completing wall and floor tiling repairs, including grouting and sealing
• Painting and decorating to a professional finish following repair works
• Ensuring all repairs are completed safely, efficiently, and to a high standard
• Working in occupied properties with sensitivity to residents’ needs and privacy
• Participating in out-of-hours emergency repair rota as required
• Reporting any further works, safeguarding concerns, or property issues beyond scope
• Deliver excellent customer service while working in residents' homes
• Accurately record job details, materials used, and completion notes using handheld devices or job sheets
• Maintain tools, equipment, and company vehicle in good working order
• Manage daily workload efficiently to meet service level targets

Key Criteria:

• Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
• Full UK driving licence
• Ability to work independently and manage workload effectively
• Strong fault-finding and problem-solving skills
• Excellent customer service skills, with experience working in occupied homes
• Good understanding of health and safety regulations and safe working practices
• Ability to use handheld devices or job management systems to record work

Benefits

• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave - up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• We have a range of internal forums that align with our company core values and beliefs including Mears Men, Women’s Heath, Pride at Mears, R.E.A.C.H, Women Operative support, Armed Forces, Women in Leadership, Diversity
• Company Sick Pay
• Life Assurance (1x annual salary)
• Company pension scheme with Peoples Pension, 5% employee and 3% employer pension contribution
• Commercial vehicle and fuel card

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.