Multi Skilled Operative

Mears Group; Gillingham; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Company van

Fuel card

Uniform

25 days annual leave

Volunteering leave

Mears Rewards discounts

Job summary

Join Mears Group in Gillingham as a Multi-Skilled Operative, delivering repairs across social housing properties. The role is full-time, permanent, and pays up to £35,000 per year with a company van and fuel card.

Typical week is 42.5 hours (Mon–Fri, 8am–5pm) in occupied homes across Medway. You’ll perform carpentry, plumbing, plastering, tiling, decorating, and other trades, prioritising safety and high-quality outcomes for residents.

Qualifications

• Experience in domestic repairs across multiple trades.
• Full UK driving licence.
• Ability to work independently in occupied homes.
• Strong fault-finding and problem-solving abilities.
• Commitment to health and safety regulations.

Responsibilities

• Carry out day-to-day responsive repairs across social housing properties.
• Replace or repair skirting boards, architraves, and internal doors.
• Install and adjust kitchen units, worktops, and cupboards.
• Repair internal doors, handles, locks and hinges.
• Identify and fix plumbing leaks and blockages.
• Carry out patch plastering and make good damaged walls or ceilings.
• Tile walls and floors and finish neatly.
• Paint and decorate to a professional standard.
• Record job details using handheld devices.
• Maintain tools and company vehicle.

Skills

Multi-trade experience

Problem solving

Customer service

Health and safety awareness

Tools

Handheld devices

Job management systems

Job description

Annual salary: up to £35,000.00

Multi-skilled Operative

Location: Gillingham

Contract: Full Time Permanent

Salary up to £35,000 per annum, plus, company van & fuel card

42.5 hours per week (8-5 Monday- Friday)

We're on the lookout for a talented and versatile Multi-Skilled Operative to join our team, supporting a busy responsive repairs contract in Medway. This is a dynamic, hands-on role where you'll be responsible for delivering high-quality repairs and maintenance across a range of trades, ensuring residents' homes are safe, functional, and well cared for.

You'll be working across occupied properties, responding to day-to-day repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem-solve, and deliver excellent customer service will be key to your success.

With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that's making a real difference in the community. We're looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.

Duties:

• Carry out day-to-day responsive repairs across social housing properties
• Replacing or repairing skirting boards, architraves, and internal door frames
• Installing and adjusting kitchen units, worktops, and cupboard doors
• Repairing or replacing internal doors, handles, locks, and hinges
• Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
• Carrying out patch plastering and making good, damaged walls or ceilings
• Completing wall and floor tiling repairs, including grouting and sealing
• Painting and decorating to a professional finish following repair works
• Ensure to follow Awaab's law and complete repairs efficiently.
• Ensuring all repairs are completed safely, efficiently, and to a high standard
• Working in occupied properties with sensitivity to residents' needs and privacy
• Participating in out-of-hours emergency repair rota as required
• Reporting any further works, safeguarding concerns, or property issues beyond scope
• Deliver excellent customer service while working in residents' homes
• Accurately record job details, materials used, and completion notes using handheld devices or job sheets
• Maintain tools, equipment, and company vehicle in good working order
• Manage daily workload efficiently to meet service level targets

Role Criteria:

• Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
• Full UK driving licence
• Ability to work independently and manage workload effectively
• Strong fault-finding and problem-solving skills
• Excellent customer service skills, with experience working in occupied homes
• Good understanding of health and safety regulations and safe working practices
• Ability to use handheld devices or job management systems to record work
• Willingness to participate in out-of-hours emergency rota

Benefits we can offer you.

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies
• Company Van, Fuel Card, and Uniform

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.