Multi Skilled Operative

Mears Group; Caerphilly; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Family friendly policies

Employee Assistance Programme

Cycle to Work Scheme

Share save scheme

Company vehicle and fuel card

Job summary

Mears Group is seeking a Multi Skilled Operative to deliver high-quality responsive repairs in occupied social housing properties at Caerphilly. The role requires practical, customer-focused individuals who can work across trades to provide safe, efficient repairs and excellent service to residents.

You will undertake day-to-day repairs, maintain tools and equipment, and may participate in an out-of-hours rota. A full UK driving licence and strong communication skills are essential.

Qualifications

• Proven experience in multiple trades including plumbing and carpentry.
• Experience carrying out domestic property repairs.
• Full UK driving licence.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Commitment to delivering excellent customer service.

Responsibilities

• Carry out day-to-day responsive repairs within occupied social housing properties.
• Repair and replace skirting boards, architraves and internal door frames.
• Install and adjust kitchen units, worktops and cupboard doors.
• Repair and replace internal doors, handles, locks and hinges.
• Identify and resolve minor plumbing issues including leaks, dripping taps and blocked sinks.
• Carry out patch plastering and repairs to damaged walls and ceilings.
• Complete wall and floor tiling repairs including grouting and sealing.
• Undertake painting and decorating following repair works.
• Accurately record job details, materials used and completion information.
• Maintain tools, equipment and company vehicle to a high standard.
• Deliver excellent customer service while working in residents' homes.
• Report any additional repair requirements, safeguarding concerns or property issues identified during works.
• Participate in the out-of-hours emergency repair rota as required.

Skills

Multi-trade experience

Plumbing

Carpentry

Driver's licence

Customer service

Teamwork

Education

Trade qualifications desirable

Job description

Annual salary: up to £34,273.72

Multi Skilled Operative

Location: Caerphilly

Contract: Full Time, Permanent

Salary: £34,273.72 per annum + company van and fuel card, with additional opportunities for overtime. There is also an optional out-of-hours call rota, providing the chance to further enhance your overall earnings.

We are looking for a Multi Skilled Operative to join our team in Caerphilly, delivering high-quality responsive repairs and maintenance services within occupied social housing properties. This is an excellent opportunity to join a supportive organisation where your skills will make a real difference to customers and local communities.

Working across a variety of repair and maintenance tasks, you will be responsible for carrying out repairs safely, efficiently and to a high standard. You will work independently and as part of a wider team, providing excellent customer service while ensuring work is completed in line with service expectations.

About the Role:

As a Multi Skilled Operative, you will carry out responsive repairs within occupied social housing properties. The role requires a practical and customer-focused individual who can work across a range of trades to deliver quality repairs, maintain safe working practices and provide an excellent service to residents.

• Carry out day-to-day responsive repairs within occupied social housing properties
• Repair and replace skirting boards, architraves and internal door frames
• Install and adjust kitchen units, worktops and cupboard doors
• Repair and replace internal doors, handles, locks and hinges
• Identify and resolve minor plumbing issues including leaks, dripping taps and blocked sinks
• Carry out patch plastering and repairs to damaged walls and ceilings
• Complete wall and floor tiling repairs including grouting and sealing
• Undertake painting and decorating following repair works
• Accurately record job details, materials used and completion information
• Maintain tools, equipment and company vehicle to a high standard
• Deliver excellent customer service while working in residents' homes
• Report any additional repair requirements, safeguarding concerns or property issues identified during works
• Participate in the out-of-hours emergency repair rota as required

Key Criteria:

• Proven experience in multiple trades including plumbing and carpentry
• Experience carrying out domestic property repairs
• Full UK driving licence
• Strong communication skills
• Ability to work independently and as part of a team
• Commitment to delivering excellent customer service
• Experience within social housing environment desirable
• Relevant trade qualifications desirable
• Willingness to participate in an out of hours rota

Benefits

• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (4 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave – up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• Be part of an inclusive workplace with access to a range of colleague networks and support groups focused on diversity, wellbeing and career development. From Disability, Pride (LGBTQ+) and Ethnic Diversity networks to Women in Leadership, the Women Operative Support Group, Women's Health, Men's Mental Health and Armed Forces communities, these groups provide opportunities for support, connection and professional development across our diverse workforce.
• Company Sick Pay
• Life Assurance (1x annual salary)
• Company pension scheme with Peoples Pension, 5% employee and 3% employer pension contribution
• Commercial vehicle and fuel card

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.