Multi-Skilled Operational Partner

John Lewis; United Kingdom; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Evening premium £2.75/hr (18:00-22:00)

Night premium £3.75/hr (22:00-06:00)

Job summary

John Lewis is seeking a warehouse operative to support stock handling for all channels. You will unload/load stock, record deliveries, move items within the warehouse and pick stock for deliveries. A strong focus on safety and accuracy is required; role involves heavy lifting.

Evening and night premiums apply (£2.75/hr 18:00-22:00; £3.75/hr 22:00-06:00). Prior warehousing and customer service experience are desirable.

Qualifications

• Clear communication skills across verbal, written and telephone channels.
• Proficiency with Google Suite and related programmes.

Responsibilities

• Unload and load stock, accurately record deliveries into the warehouse system.
• Move stock around the warehouse to support deliveries and orders.
• Take ownership of stock presentation to ensure products reach customers in perfect condition.
• Promote and deliver outstanding customer service.
• Maintain a clean, tidy and safe working environment in line with health and safety requirements.

Skills

Communication skills

Tools

Google Suite

Job description

ABOUT THE ROLE

You will be responsible for ensuring the warehouse supports all the Partnership channels by handling stock coming in and being sent out of the warehouse. Performing tasks of unloading and loading stock, accurately recording deliveries into the warehouse, moving stock around the warehouse and collecting stock for deliveries. All these tasks are to be performed in a safe manner with an awareness of individual responsibility for health and safety at all times. Please note that this role involves heavy lifting.

In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £2.75 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Key Responsibilities

• Taking ownership for stock presentation received through the supply chain to ensure products reach our customers in perfect condition.
• Consistently promote and deliver outstanding customer service.
• Looking for opportunities to reduce wastage and therefore protect our profits.
• Promoting and sharing continuous improvement opportunities within the Customer Delivery Hub.
• Demonstrating a clean, tidy and safe working environment and adhering to legal compliance.

Essential skills/experience you’ll need

• Communication skills - including telephone skills, verbal and written.
• Understanding of Google Suite/Programmes.

Desirable skills/experience you may have

• Category B manual UK driving licence (no more than 6 points).
• Previous Warehousing experience.
• Previous Customer Service experience.