Multi Skilled Gas Operative

Broxtowe Borough; Beeston; Hybrid; GBP 33,000 - 35,000; Full time

Job summary

Broxtowe Borough Council is seeking a Multi Skilled Gas Operative to undertake domestic gas servicing and maintenance across its stock from the Beeston offices. You will diagnose faults, use data recording equipment, and contribute to high customer care standards.

Applicants should be ACS qualified (CCN1, CEN1, CPA1, WAT1, HTR1, CKR1) and Gas Safe registered, with knowledge of Worcester boilers advantageous; a City & Guilds NVQ Level 3 or craft apprenticeship is required.

Qualifications

• ACS qualified with minimum CCN1, CEN1, CPA1, WAT1, HTR1 and CKR1.
• Gas Safety (installation and Use) Regulations 1998 knowledge.
• Experience with domestic gas servicing and fault finding.

Responsibilities

• Carry out domestic gas servicing and maintenance across stock.
• Diagnose faults and fix problems promptly.
• Utilise data recording and analysis equipment.
• Competently service Worcester boilers where possible.
• Collaborate to achieve right-first-time targets.

Skills

ACS qualifications

Gas Safe registered

Fault diagnosis

Customer care

Education

City & Guilds NVQ Level 3

Craft apprenticeship

Job description

Post Ref: T413 - Multi Skilled Gas Operative

• Post Ref: T413 - Multi Skilled Gas Operative

Post Ref: T413 - Multi Skilled Gas Operative

Salary: £33,170 - £34,806 per annum (Grade 8) (pay award of 3.3% pending). Full time 37 hours per week.

We are looking for a Gas Engineer to undertake domestic gas servicing and maintenance activities across our stock.

You will be able to diagnose faults to gas appliances and fix problems without delay on a daily basis and be competent in the use of data recording and analysis equipment. Most of our boiler stock is Worcester Bosch, so knowledge and skills of servicing and maintaining Worcester boilers will be an advantage.

You will be expected to use the latest technology for appointments and maintain the highest level of customer care to assist us to achieve our ambitious objectives.

Along with experience of working with the Gas Safety (installation and Use) Regulations 1998, knowledge of other building crafts and asbestos awareness, you will need to be City & Guilds NVQ Level 3, a craft apprentice or similar. The employment of a Multi-skilled workforce assists us to achieve our right first-time targets, so it is important that you are able to undertake associated building, plastering, joinery and plumbing tasks as well.

We are looking for an enthusiastic, well organised individual who has a Can-do attitude and puts our customers at the heart of service delivery whilst being aware of the need to provide a value for money service.

You will be part of a high performing team and will play a key role in ensuring servicing and repairs are completed efficiently and effectively. Productivity and performance improvements are one of our key objectives, so you will need to be come from a background where performance targets lead service delivery objectives.

It is essential that you are / have: -

• ACS qualified with minimum CCN1, CEN1, CPA1, WAT1, HTR1 and CKR1
• Gas Safe approved
• Wide range of knowledge regarding the diagnosis of boiler and system defects.
• Extensive experience of domestic gas servicing and maintenance / fault finding
• Excellent customer care skills and an ability to communicate effectively with vulnerable people
• A can-do attitude and are used to working to performance targets.
• Full UK Driving License.

This post will be based at the main Council Offices in Beeston, and a vehicle will be provided.

The Council has five GREAT values which represent our standards and expectations of how we’ll work.

As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community.

The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests, we are happy to discuss your options when you apply for a job with us.

As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme.