Multi-Site Store Leader — InMotion & Hospitality

WHSmith Careers; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

33 days holiday (incl. bank holidays)

Employee discounts

Employee Assistance Programme

Job summary

WHSmith is seeking a Multi-Site Store Manager to lead the performance of multiple stores across InMotion and hospitality formats, delivering a world‑class customer experience and sustainable growth. You will coach and develop store teams, plan visits, monitor data against SMART targets, manage payroll within budget, and ensure safety and compliance across locations.

This role rewards leadership with a competitive salary, pension, 33 days holiday, employee discounts, and access to wellbeing

Qualifications

• Proven leadership and people management skills.
• Experience in multi-site or multi-format retail is a plus.
• Strong communication and customer service orientation.

Responsibilities

• Lead the performance of multiple stores across InMotion and hospitality formats.
• Coach and develop store teams; plan store visits and SMART actions.
• Monitor store metrics and data to drive improvements; manage payroll within budgets.
• Ensure health and safety, compliance, and brand standards across all locations.
• Build strong relationships with landlords and partners to resolve issues quickly.

Job description

WHSmith is seeking a Multi-Site Store Manager to lead the performance of multiple stores across InMotion and hospitality formats, delivering a world‑class customer experience and sustainable growth. You will coach and develop store teams, plan visits, monitor data against SMART targets, manage payroll within budget, and ensure safety and compliance across locations.

This role rewards leadership with a competitive salary, pension, 33 days holiday, employee discounts, and access to wellbeing