Multi-Site Service Manager – Supported Living (Autism & Complex Needs)

JR United Kingdom; Luton; On-site; GBP 35,000 - 50,000; Full time

Job summary

A specialist provider of support services for adults with Autism is seeking a Multi-Site Service Manager to oversee operations across three supported living services in Luton. The role demands strong leadership and experience in delivering high-quality, person-centred care, ensuring the empowerment of individuals to lead independent lives. You'll manage staff performance and collaborate with operations to continuously enhance service delivery, tailored to the individual needs of each resident.

Benefits

Performance-related bonuses

Flexible working hours

Casual dress code

Employee referral programme

Supportive, collaborative working environment

Qualifications

• Minimum 2 years’ experience managing a residential or supported living service.
• At least 2 years supporting individuals with Autism.

Responsibilities

• Lead and manage three supported living services.
• Ensure delivery of high-quality care tailored to individual needs.
• Promote independence and quality of life for residents.

Skills

Leadership

Supporting individuals with Autism

Managing behaviours that challenge

Education

Degree in Psychology or a related field

NVQ Level 5 in Health and Social Care (or equivalent)

Tools

UK Driving Licence (Manual)

Job description

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Multi-Site Service Manager – Supported Living (Autism & Complex Needs), luton, bedfordshire

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Client:

Location:

luton, bedfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Our client is a specialist provider of support services for adults with Autism and complex needs. They empower individuals to live independently, with dignity and purpose, while providing high-quality, person-centred care.

Our client is currently seeking an experienced Multi-Site Service Manager to oversee three supported living services in Wembley. All services are located on the same street and are supported by a dedicated Deputy Manager in each location.

This is an exciting opportunity for a strong leader who is passionate about supporting individuals with Autism and who thrives in a fast-paced, values-driven environment.

Key Responsibilities

• Lead and manage three established Supported Living services nearby
• Supervise and support Deputy Managers and front-line staff
• Ensure delivery of high-quality care tailored to individual needs
• Promote independence and quality of life for residents
• Manage staff performance, development, and training
• Work collaboratively with the Operations Lead to continuously improve service delivery
• Handle incidents of challenging behaviour with a calm, professional, and resilient approach
• NVQ Level 5 in Health and Social Care (or equivalent)
• Minimum 2 years’ experience managing a residential or supported living service
• At least 2 years of experience supporting individuals with Autism
• Proven experience managing behaviours that challenge
• Manual UK Driving Licence (essential for occasional use of the house vehicle)
• Degree in Psychology or a related field
• Performance-related bonuses
• Flexible working hours (including day, night, and weekend shifts)
• Casual dress code
• Employee referral programme
• Supportive, collaborative working environment

Schedule

• 8-hour shifts
• Weekend and night shift availability
• Overtime opportunities

Experience:

• Autism Support: 2 years (required)
• Service Management: 2 years (required)

Licence/Certification:

• UK Driving Licence (Manual) (required)
• NVQ level 5 in Health & Social Care (or equivalent) or above (required)