Multi-Site Service Manager – Supported Living (Autism & Complex Needs)

JR United Kingdom; Hemel Hempstead; On-site; GBP 35,000 - 50,000; Full time

Job summary

Une entreprise spécialisée dans les services de soutien aux adultes atteints d'autisme recherche un 'Multi-Site Service Manager' à Hemel Hempstead. Ce rôle consiste à superviser plusieurs services de vie assistée, à diriger une équipe de gestion et à garantir un service de qualité exceptionnelle pour les résidents. Les candidats devraient posséder une formation appropriée et au moins 2 ans d'expérience dans le domaine.

Benefits

Horaires flexibles

Code vestimentaire décontracté

Programme de parrainage d'employés

Qualifications

• Minimum 2 ans d'expérience dans la gestion de services résidentiels ou de vie assistée.
• Expérience de 2 ans dans le soutien aux personnes avec autism.
• Capacité à gérer des comportements difficiles.

Responsibilities

• Gérer trois services de vie assistée, superviser le personnel.
• Assurer la livraison de soins de haute qualité adaptés aux besoins individuels.
• Travailler avec l'équipe pour améliorer en continu la prestation de services.

Skills

Leadership

Compassion

Gestion des conflits

Education

NVQ Level 5 in Health and Social Care

Degree in Psychology or a related field

Tools

UK Driving Licence (Manual)

Job description

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Multi-Site Service Manager – Supported Living (Autism & Complex Needs), hemel hempstead

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Client:

Location:

hemel hempstead, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Our client is a specialist provider of support services for adults with Autism and complex needs. They empower individuals to live independently, with dignity and purpose, while providing high-quality, person-centred care.

Our client is currently seeking an experienced Multi-Site Service Manager to oversee three supported living services in Wembley. All services are located on the same street and are supported by a dedicated Deputy Manager in each location.

This is an exciting opportunity for a strong leader who is passionate about supporting individuals with Autism and who thrives in a fast-paced, values-driven environment.

Key Responsibilities

• Lead and manage three established Supported Living services nearby
• Supervise and support Deputy Managers and front-line staff
• Ensure delivery of high-quality care tailored to individual needs
• Promote independence and quality of life for residents
• Manage staff performance, development, and training
• Work collaboratively with the Operations Lead to continuously improve service delivery
• Handle incidents of challenging behaviour with a calm, professional, and resilient approach
• NVQ Level 5 in Health and Social Care (or equivalent)
• Minimum 2 years’ experience managing a residential or supported living service
• At least 2 years of experience supporting individuals with Autism
• Proven experience managing behaviours that challenge
• Manual UK Driving Licence (essential for occasional use of the house vehicle)
• Degree in Psychology or a related field
• Performance-related bonuses
• Flexible working hours (including day, night, and weekend shifts)
• Casual dress code
• Employee referral programme
• Supportive, collaborative working environment

Schedule

• 8-hour shifts
• Weekend and night shift availability
• Overtime opportunities

Experience:

• Autism Support: 2 years (required)
• Service Management: 2 years (required)

Licence/Certification:

• UK Driving Licence (Manual) (required)
• NVQ level 5 in Health & Social Care (or equivalent) or above (required)