Multi-Site Sales Assistant – Customer Experience Champion

WH Smith PLC; Brighton; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Pension scheme

Cycle to work

Paid annual leave

Job summary

WHSmith PLC stores network across hospitals and rail stations seeks a Sales Assistant to deliver exceptional service, maintain standards, and assist customers in finding products. You will work across multiple sites and shifts, contributing to a welcoming, tidy store environment while collaborating with colleagues to meet company goals.

Applicants should be comfortable with team communication, driven to achieve high standards, and flexible to cover varied site hours and duties.

Qualifications

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

WHSmith PLC stores network across hospitals and rail stations seeks a Sales Assistant to deliver exceptional service, maintain standards, and assist customers in finding products. You will work across multiple sites and shifts, contributing to a welcoming, tidy store environment while collaborating with colleagues to meet company goals.

Applicants should be comfortable with team communication, driven to achieve high standards, and flexible to cover varied site hours and duties.