Multi-site Operations Manager

Growth Kitchen; Greater London; On-site; GBP 44,000 - 65,000; Full time

Benefits offered by this job

Stock options

Pension Scheme

25 days of holiday + bank holidays

Competitive salary

Job summary

Growth Kitchen is recruiting for an Operations lead who will train franchisees and travel across the UK to support kitchen partners. You will engage with brands, monitor cooking standards, and drive growth through hands-on coaching and strategic guidance.

The role requires a hands-on attitude, strong communication, and the ability to optimise for success across multiple partner kitchens. This is a high‑growth startup opportunity with meaningful impact.

Qualifications

• 1-4 years of work experience in restaurant/hospitality roles at AGM/GM level or similar.
• Willingness to travel nationally across the UK and visit multiple kitchens.
• Strong communication and coaching mindset to train franchisees.

Responsibilities

• Train new franchisees on cooking and brand standards.
• Have commercial conversations with franchisees to grow their business.
• Run regular on-site checks to improve cooking accuracy and results.
• Collaborate with partner kitchen teams to improve operations and commercial outcomes.
• Manage a cluster of 30+ kitchen partners and drive growth trajectory.
• Provide hands-on support in kitchens and resolve site issues.

Skills

Training

Franchise management

On-site visits

Client relations

Job description

Growth Kitchen is on a mission to make eating great food the norm. Our platform enables kitchen operators to sell well-known restaurant brands, such as The Athenian and GBK, from their existing kitchens.

We are looking for talented individuals to help grow and oversee our operations across the UK, working closely with kitchens and brands to change the landscape of the restaurant industry. You will travel to our network of third party delivery kitchens to ensure that our franchisees are operating smoothly and cook our food to high standards, and well as helping our kitchen partners maximise their success through strategic support and management. We are looking for someone who is willing to get hands-on, train kitchens and able to communicate professionally with customers, as well as being interested in the commercial aspects of running a business and optimising for success. The role requires travelling nationally (paid) 80% of the time.

Some Of Your Responsibilities Will Include

• Train new franchisees: help them learn how to cook our brands


• Have commercial conversations with franchisees, helping them grow their business with us


• Run regular checks on-site, help them cook more accurately and better


• Work with teams and managers in partner kitchens to help them do their job better, operationally and commercially


• Manage a cluster of 30+ kitchen partners, owning their growth trajectory and week to week performance


• Support partners by getting hands on in the kitchen, and solving site issues when they arise

This is an incredible opportunity to join an exciting high growth start-up in the foodtech space, where you will be given a lot of responsibility early on, and a lot of autonomy to achieve your goals. and where progression opportunities will be exciting as the business grows. It is a great way to transition out of being hands-on in a single kitchen, perhaps running a small team, to working with many kitchens and helping them run smoothly.

Requirements

• 1-4 years of work experience in a restaurant/ hospitality role as an AGM or GM of a single site or similar


• Excited to learn and figure things out, asking great questions and being open to coaching


• Excited to travel and visit kitchens across the UK, talk to customers and help them cook our food well


• Friendly, positive, and clear communicator and enjoy meeting new people


• Fluent in English and right to work in the UK is a must

Benefits

• Work directly with and learn from the best food delivery brands


• Join a fast-growing startup


• Competitive salary


• Pension Scheme


• Stock options


• 25 days of holiday + bank holidays