Multi-Site Hospitality Account Manager – Thames Valley

WSH Group; Reading; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

31 days holiday

Birthday off

Enhanced maternity leave

Pension and life insurance

Perkbox discounts

Employee Assistance Programme

Cycle to Work

Free meals on shift

Training & development

Apprenticeship opportunities

Job summary

BaxterStorey is seeking an experienced Account Manager to lead four busy Thames Valley workplace dining and hospitality locations across Slough, Staines, Bracknell and Reading. You will drive financial performance, nurture client relationships and inspire teams to deliver exceptional service.

In this multi-site role you’ll balance strategic oversight with hands-on leadership, ensure high standards, and identify opportunities to improve the customer experience while maintaining compliance and

Qualifications

• Proven experience in a multi-site hospitality, catering or facilities management role.
• Strong commercial acumen with experience managing budgets and P&L performance.
• Excellent people leadership and stakeholder management skills.
• Able to balance strategic thinking with hands-on operational support.
• Full UK driving licence is essential due to the multi-site nature of the role.

Responsibilities

• Drive financial performance and achieve agreed budget targets.
• Build and maintain strong relationships with clients and stakeholders.
• Ensure consistently high standards of food, hospitality and customer service.
• Develop and inspire teams to deliver outstanding results.
• Identify opportunities for growth, innovation and continuous improvement.
• Ensure compliance with all company policies, health and safety requirements, and operational standards

Skills

Multi-site hospitality

Budget management

People leadership

Stakeholder management

Driving licence

Job description

BaxterStorey is seeking an experienced Account Manager to lead four busy Thames Valley workplace dining and hospitality locations across Slough, Staines, Bracknell and Reading. You will drive financial performance, nurture client relationships and inspire teams to deliver exceptional service.

In this multi-site role you’ll balance strategic oversight with hands-on leadership, ensure high standards, and identify opportunities to improve the customer experience while maintaining compliance and