Multi-Site General Manager - Full Time - East Northamptonshire

Freedom Leisure; Cambridgeshire and Peterborough; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company pension

Cycle-to-work and car leasing schemes

Discounted staff membership

Employee Assistance Programme

Financial advice

Annual leave entitlement

My Staff Shop discounts

Training & career progression

Insurance & savings schemes

Job summary

Freedom Leisure is seeking a Multi-Site General Manager to lead operations at The Nene Centre, Rushden Splash and The Pemberton Centre. You will drive sales, ensure a safe, welcoming environment and maintain high standards across venues.

The role requires entrepreneurial flair, financial acumen and a passion for delivering excellent leisure experiences while engaging with the local community and stakeholders.

Qualifications

• Experience of problem solving, customer service and staff management.
• Ability to lead and motivate a staff team and manage multiple priorities.
• Commercial awareness translating into a financially viable operation.
• Experience with IT systems and reporting, strong communication skills.

Responsibilities

• Business & Sales Management – accountability for the Centre's business, budget and cost centre performance.
• Drive sales, develop the business plan and lead teams to achieve KPIs.
• Operational Management – lead teams to maintain high operational standards and records.

Skills

Problem solving

Customer service

Staff management

People leadership

Commercial awareness

IT skills

Communication

Time management

Presentation skills

Teamwork

Autonomy

Travel across sites

Job description

Do you want to make a difference within your local community, supporting people to improve their lives through leisure? If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people's lives then Freedom Leisure is the place for you! We are a not-for-profit leisure trust with we have a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From Swimming lessons, to walking football and everything in-between we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.

We are looking for a Multi-Site General Manager to join the teams at the The Nene Centre, Rushden Splash and The Pemberton Centre. We are looking for a Manager with proven entrepreneurial ability, financial acumen, who has a passion for high standards and can demonstrate a history of taking ownership and delivering results. You will have excellent commercial awareness which you can translate into the successful running of popular Leisure Centres. The ability to drive sales/income and ability to manage expenditure are key qualities for this role. Other key qualities would be the ability to lead, motivate and support the centre team and to be able to work with internal and external customers/stakeholders/local community. Your responsibilities will be varied and include:

• Business & Sales Management - Accountability for the business, budgetary and cost centre performance across the whole Centre.
• Ensuring that sales are driven forward, developing the business plan and leading colleagues to achieve key performance targets.
• Operational Management - leading the team to ensure excellent operational standards and record keeping is in place.
• Working with the team to provide all activities in a safe and welcoming environment.
• People Management - Managing and recruiting a team where necessary, to deliver an exciting leisure offering to the highest standards, so that the service delivers the financial performance in line with the bid proposal, and deliver our services in a way to engage with the whole community.
• Provide the necessary support and leadership to colleagues for ongoing management and development of all.

You should have the necessary skills and experience to lead the Centre and engage the local community. The person we are looking for will have the ability to manage a number of priorities at the same time; will be able to build, lead and motivate colleagues and have a passion for the leisure and cultural services and events. The ability to deliver on tight deadlines under pressure is absolutely essential. We want our employees and customers to have the best experience possible. So, if this sounds like you, we want to hear from you.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date.

Hours: 37 hours per week, Monday - Sunday

• Experience of problem solving, customer service and staff management
• At least three years in an operation management (or equivalent) role in a leisure environment
• A high awareness of industry developments, new activities, trends and research
• An ability to lead and motivate a staff team
• Commercial awareness which translates into a successful and financially viable operation
• IT skills including the ability to produce and interpret reports and data
• Communication skills, demonstrated both verbally and in writing
• Time management skills - able to deal with a number of priorities at once
• Ability to present information confidently to individuals and groups
• Strong people management skills
• Team orientated approach, able to work across organisation boundaries, demonstrate interest and be supportive of the work of staff and colleagues
• To be able to work flexibly with a good level of autonomy
• Mobility to travel across sites

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Company pension
• Cycle-to-work and car leasing tax-efficient schemes
• Discounted staff membership (including family members)
• Employee Assistance Programme: 24/7 confidential, independent and professional counselling
• Financial advice
• Incremental annual leave entitlement
• My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
• Fully funded training and development, with career progression opportunities
• Various insurance and savings schemes

Closing Date: 23rd October 2026 Salary: Up to £40,000 per annum At F