Multi-Site Catering Operations Lead

Gather + Gather; Greater London; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Personal development and training

Pension scheme

Holiday allowance

Healthcare support app

Eye care

Wellbeing strategy

Volunteering days

Discount vouchers

Job summary

Gather + Gather is recruiting an exceptional Operations Manager for the University of London site. You will lead catering operations across multiple sites, drive performance and profitability, and champion safety and quality standards.

You’ll develop managers, coach teams, and maintain strong stakeholder relationships to shape the future of the university cater­ing operation. The role demands hands-on leadership, commercial acumen, and a passion for delivering outstanding customer experiences in

Qualifications

• Proven ability to lead and develop teams across multiple sites.
• Strong focus on service quality, safety and cost control.
• Experience in hospitality, catering or related operations.

Responsibilities

• Lead and support catering operations across multiple sites, ensuring exceptional service and operational standards.
• Drive performance, efficiency, and profitability while maintaining a strong customer focus.
• Build and maintain positive relationships with University stakeholders.
• Lead, coach, and develop managers and teams to create a high-performing culture.
• Champion Health & Safety, compliance, and food safety standards.
• Deliver operational improvements and ensure key projects and initiatives are successfully implemented.

Skills

People leadership

Operational excellence

Hospitality industry exp

Multi-site operations

Job description

Gather + Gather is recruiting an exceptional Operations Manager for the University of London site. You will lead catering operations across multiple sites, drive performance and profitability, and champion safety and quality standards.

You’ll develop managers, coach teams, and maintain strong stakeholder relationships to shape the future of the university cater­ing operation. The role demands hands-on leadership, commercial acumen, and a passion for delivering outstanding customer experiences in