Multi-Site Building & Guest Services Manager

IWFM; United Kingdom; Remote; GBP 32,000 - 39,000; Full time

Job summary

IWFM is seeking a Building Manager for a site-based role covering prestigious buildings in the Daresbury portfolio. The successful candidate will manage reception, liaise with clients, supervise daily housekeeping and assist with minor maintenance under the Facilities Manager.

You will deliver excellent service, adapt to a busy environment, and work standard hours Monday to Friday, 8:00am–6:00pm. Previous hospitality or customer care experience is essential, with strong interpersonal and

Qualifications

• Previous experience in customer care or a hospitality environment is essential.
• Excellent interpersonal and organisational skills.
• A proactive, hands-on approach with strong attention to detail.
• Ability to work flexibly across multiple sites.

Responsibilities

• Operate the reception area, creating a welcoming environment for staff and visitors.
• Liaise daily with clients and building users – Manage meeting room bookings where applicable.
• Monitor cleaning standards and inspect toilets and showers daily – Maintain daily building check sheets and logs.
• Coordinate with the Facilities Manager on minor maintenance and presentation issues.
• Ensure the exterior and interior presentation of the building is to a high standard – Support and operate building amenities including coffee/vending machines and any on–site exercise facilities (if applicable).
• Take responsibility for end–of–day close–down procedures to ensure readiness for the next trading day – Provide consistent, high–level customer service.
• Communicate regularly with on–site senior management.

Skills

Customer care

Hospitality

Interpersonal skills

Organisational skills

Proactive approach

Multi-site work

Job description

IWFM is seeking a Building Manager for a site-based role covering prestigious buildings in the Daresbury portfolio. The successful candidate will manage reception, liaise with clients, supervise daily housekeeping and assist with minor maintenance under the Facilities Manager.

You will deliver excellent service, adapt to a busy environment, and work standard hours Monday to Friday, 8:00am–6:00pm. Previous hospitality or customer care experience is essential, with strong interpersonal and