Multi Crime Service Volunteer (Devon & Cornwall)

Victim Support; Devon and Torbay; Remote; GBP 10,000 - 40,000; Full time

Job summary

Victim Support is seeking a Service Delivery Volunteer to provide crucial support services for individuals affected by crime. This remote role entails at least three hours of volunteering per week and involves skills training, community engagement, and collaboration with staff. Volunteers contribute significantly to the well-being of victims while gaining personal development and experience.

Benefits

Volunteer training

Reimbursement for expenses

Join a community of volunteers

Qualifications

• Be 18 years or older.
• Complete a 10-week training program, including virtual days.
• Provide two satisfactory references.

Responsibilities

• Support victims of crime in our services.
• Deliver one-to-one support mainly via phone.
• Collaborate with caseworkers.

Job description

Last year, 786,574 people received information and support from Victim Support. As a Service Delivery Volunteer, you will provide specialist support services for people affected by crime.

Location:

First Floor, Argosy House, Longbridge Road, Marsh Mills, Plymouth, PL6 8LD, Devon & Cornwall

Expected Hours:

3 or more hours per week

Additional Details:

• DBS required: Enhanced
• Police vetting required: No
• Closing Date: 01/09/2025
• Reference Number: 6135

Volunteer Benefits:

• Make a difference by volunteering directly with victims and alongside staff.
• Gain skills and experience through training on practical and emotional support.
• Join a community of over 1,500 volunteers and staff.
• Participate in events, webinars, and networks focused on equality, diversity, and inclusion.

Role Responsibilities:

• Support victims of crime in our multi-crime and anti-social behaviour services.
• Deliver one-to-one support mainly via phone.
• Collaborate with caseworkers to provide client-led support.
• Contribute to our service framework through validation, reflection, and informing.

The role is remote and can be performed from home. We especially welcome applicants from North Devon, Redruth, Truro, or Torbay.

Volunteer Requirements:

• Be 18 years or older.
• Volunteer at least 3 hours weekly for a minimum of 12 months.
• Complete a 10-week training program, including virtual days, a workbook, and online modules.
• Undertake an enhanced DBS check and join the DBS update service.
• Provide two satisfactory references.
• Have an active email address for communication.

Expenses:

Volunteers are reimbursed for out-of-pocket expenses, including travel and lunch.

Diversity and Inclusion:

Victim Support values diversity and strives to create an inclusive environment. We are a Disability Confident Employer and offer a Guaranteed Interview Scheme for disabled candidates meeting role criteria. Reasonable adjustments are available during the application process.