Multi Crime Service Volunteer (Devon & Cornwall)

Victim Support; Plymouth; Remote; GBP 10,000 - 40,000; Full time

Job summary

Victim Support is seeking a Service Delivery Volunteer to provide essential support to victims of crime. This remote role allows you to make a meaningful impact while gaining valuable skills and experience. Join a community of over 1,500 volunteers and staff dedicated to helping those affected by crime. Training and support will be provided, and you will be part of an inclusive organization that values diversity.

Benefits

Out-of-pocket expenses for travel and lunch

Qualifications

• Must be 18 years or older.
• Volunteer for at least 3 hours per week for 12 months.

Responsibilities

• Support victims of crime through one-to-one phone conversations.
• Work alongside caseworkers to provide client-led services.

Skills

Communication

Empathy

Job description

Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and/or alongside staff.
• Gain skills and experience - you will receive training on how to provide practical and emotional support.
• Join our community - you will be part of a large community of over 1,500 volunteers and staff.
• Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

Volunteering with Victim Support in Devon and Cornwall

As a Volunteer in Devon and Cornwall your role will include:

• Supporting victims of crime in both our multi-crime service and Anti-social Behaviour service
• Delivering one-to-one support mainly by speaking with clients on the phone
• Working alongside our dedicated caseworkers to provide a client-led service
• Providing the validation, reflect and inform elements of our service framework

The role is remote and can be done from home – you do not need to be based near our Plymouth office.

We are particularly keen to hear from anyone based in the North Devon, Redruth, Truro or Torbay areas.

What do we ask of you?

In order to join us as a Service Delivery Volunteer, you must:

• Be 18 years of age or over.
• Be able to volunteer for at least 3 hours per week, for at least 12 months.
• Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.
• Undertake an enhanced DBS check & be part of the DBS update service.
• Be able to provide two satisfactory references.
• Have an active email address that you are comfortable using in order to engage with VS communications.

Expenses

• All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.

Diversity Matters

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
• We are happy to make reasonable adjustments to support you through the application process.

Want to find out more?

• If you have any questions or would like to find out more about this role, please contact Sally Goodger via email at [e-mail]

Download the role description below