MSK Physio Admin - Flexible Hours, Travel & Mileage Perks

BERKSHIRE HEALTHCARE NHS FOUNDATION TRUST; Cold Ash; On-site; GBP 21,000 - 27,000; Part time

Benefits offered by this job

Flexible working options

NHS pension scheme

Learning and development opportunities

Free parking across Trust sites

Job summary

Berkshire Healthcare NHS Foundation Trust is looking for an Administrator to join the Musculoskeletal Physiotherapy Outpatient team at West Berkshire Community Hospital on a one year Fixed Term Contract. Part time: 30 Hours. You may travel to other sites with mileage allowance.

The role focuses on patient referrals, bookings, and compassionate patient care, supporting the MSK team. The successful candidate will have excellent communication and IT skills, and be able to multitask in a busy

Qualifications

• NVQ3 or equivalent qualification/experience.
• Good IT skills and ability to use Microsoft Office and databases.
• Ability to organise and prioritise workload.
• Experience in an office/customer care environment.

Responsibilities

• Act as primary point of contact for MSK patients and visitors attending the department.
• Manage digital referral management and patient bookings.
• Handle phone lines and emails with a patient-focused approach.
• Liaise with other departments/services to support patients.
• Collect data and statistics to assist management in guiding the service direction.
• Travel between sites to fulfil post requirements as needed.

Skills

Excellent communication

IT skills

Organisational skills

Customer service

Education

NVQ3 or equivalent

Tools

Microsoft Office

Database software

Job description

Berkshire Healthcare NHS Foundation Trust is looking for an Administrator to join the Musculoskeletal Physiotherapy Outpatient team at West Berkshire Community Hospital on a one year Fixed Term Contract. Part time: 30 Hours. You may travel to other sites with mileage allowance.

The role focuses on patient referrals, bookings, and compassionate patient care, supporting the MSK team. The successful candidate will have excellent communication and IT skills, and be able to multitask in a busy