Msite Systems Manager

Galliford Try; Scotland; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Generous holiday entitlement

Corporate discounts

Cycle to Work schemes

Comprehensive pension plan

Competitive family leave policy

Save as You Earn share purchase scheme

Private medical scheme options

Professional association membership

Job summary

Galliford Try Group is seeking a Day-to-Day MSite Support Specialist to back the Technical Services team. You will handle user queries, provide guidance and training, perform system administration, and help keep MSite and related platforms tidy and compliant across projects.

The role emphasizes proactive problem solving, strong communication, and an organized approach to data housekeeping. Flexibility to work with various stakeholders is valued.

Qualifications

• Experience supporting MSite or similar workforce/site-management systems would be beneficial but not essential.
• Ability to learn systems quickly and identify improvements to processes and data quality.
• Strong problem-solving skills and the ability to explain solutions clearly.
• Good communication and interpersonal skills to train and support users of varying system knowledge.

Responsibilities

• Act as the first point of contact for day-to-day MSite support and resolve routine issues.
• Develop understanding of MSite usage across the business and identify opportunities for improvements.
• Provide MSite guidance, demonstrations and training to project teams; maintain user guides and training materials.
• Carry out routine MSite administration, configuration and maintenance; assist with system changes and new functionality.
• Maintain and cleanse MSite data; correct duplicates and ensure data quality across systems.
• Support audit information, reporting inputs and evidence relating to MSite use and process compliance.

Skills

MSite support

User training

Data housekeeping

System administration

Problem solving

Communication

Tools

MSite

Viewpoint for Projects

Field View

SharePoint

Microsoft 365 apps

Job description

To provide day-to-day support for MSite, the business wide Site Access Control and management system, and assist the Technical Services team in making effective use of business systems and maintaining the quality of the information they hold.

The initial focus will be taking ownership of routine MSite support activities, including responding to user queries, providing guidance and training, investigating issues, system administration and data housekeeping. The role will also involve developing an understanding of how MSite, Viewpoint for Projects, Field View and SharePoint are used across the business, how operational processes affect the information held within these systems, and where improvements to system use or data quality may be needed.

What you will be doing:

• Act as the first point of contact for day-to-day MSite support, investigating and resolving routine user, access, configuration and process issues. Work with Technical Services, Business Unit and project teams, IT/data specialists and the MSite provider to resolve issues and support improvements, providing operational context and escalating specialist or technical matters as required.
• Develop a detailed understanding of how MSite is used across the business and how operational processes affect system information; monitor recurring user queries and issues to identify opportunities for improved guidance, training, configuration or standardisation.
• Provide practical MSite guidance, demonstrations and training to project and Business Unit teams, maintaining user guides, FAQs, training materials and communications on processes, updates and changes.
• Carry out routine MSite administration, configuration and maintenance, and assist with project set-up, testing and the implementation of system changes and new functionality.
• Maintain and cleanse MSite data, including project information and legacy/current project codes, working with relevant teams to correct duplicate, incomplete, inconsistent or outdated records and support accurate matching between systems.
• Support the Technical Services team with audit information, reporting inputs and evidence relating to MSite use and process compliance.

About You:

• Experience within construction or a construction‑related environment would be beneficial, along with an understanding of project or site‑based processes.
• Experience of supporting users, coordinating operational processes or working with business systems in a busy environment.
• Experience of MSite or a similar workforce or site‑management system would be advantageous but is not essential. More important is a proactive, curious and flexible approach, with the ability to learn systems quickly, understand operational processes and identify practical improvements.
• Strong problem‑solving skills, with the ability to investigate user and system issues, understand the underlying process and explain solutions clearly.
• Good communication and interpersonal skills, with the confidence to support users with different levels of system knowledge and deliver practical training and guidance.
• An organised and methodical approach to system administration, data housekeeping and maintaining accurate records, with the ability to prioritise competing MSite user queries, routine administration and improvement activities.
• An understanding of the importance of data quality and how MSite configuration and use affect the accuracy and consistency of reporting.
• Good knowledge of Microsoft 365 applications, particularly Excel, Word, PowerPoint, Teams and SharePoint.

What We Can Offer in Return:

With an impressive order book of over £4.3 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you.

We are committed to maintaining the physical and mental wellbeing of all our people, through our Be Well programme which offers discounts on certain products, advice and support for a range of issues.

We invest in high‑quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential.

Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged.

Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office‑based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team.

Our benefits:

• Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays
• A wide range of corporate discounts
• Cycle to Work schemes
• Comprehensive pension plan
• Competitive family leave policy
• Regular Save as You Earn share purchase scheme
• Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it
• Paid for yearly membership to one recognised professional association relevant to your role

About us:

Our purpose is to improve people’s lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work.

We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long‑term value.

Additional Information:

Galliford Try welcomes applications from candidates who would like to work full‑time, part‑time and / or flexibly and this will be discussed in more detail as part of the recruitment process.

We encourage you and would be grateful if you could confirm any requirements, we can reasonably fulfil to make this application a positive experience for you.

Don’t meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

As a Disability Confident employer, we have committed to offer an interview to any candidate with a long‑term health condition or disability that meet the essential criteria for the advertised position.