Motoring & Cycling Customer Advisor (Part-Time)

Halfords; Bedford; Hybrid; GBP 12,666,000 - 14,797,000; Part time

Benefits offered by this job

25% off products in Halfords stores

Discounts on garage services

Bike scheme

Wagestream pay access

Health cash plan

Job summary

Halfords in Bedford is seeking a customer-focused team member for a part-time role (16 hours per week) in a busy motoring and cycling retail environment. You will perform car parts fitting, cycle building and servicing, while delivering excellent customer service in-store and in the car park.

Training is provided to develop the skills needed to meet high standards of service and sales targets. A rota-based schedule, including weekends, supports a flexible work pattern in our growing business.

Qualifications

• Experience delivering great customer service, ideally in retail
• Proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Knowledge or experience in car parts fitting or cycle repair would help

Responsibilities

• Deliver fitting services including car parts fitting, technology fitting, cycle building and cycle servicing
• Assist customers in-store and in the car park to drive sales and satisfaction
• Develop practical problem-solving skills to work quickly and efficiently
• Contribute to Halfords’ aim of top customer service and sales targets

Skills

Customer service

Retail sales

Proactive

Sales targets

Job description

Halfords in Bedford is seeking a customer-focused team member for a part-time role (16 hours per week) in a busy motoring and cycling retail environment. You will perform car parts fitting, cycle building and servicing, while delivering excellent customer service in-store and in the car park.

Training is provided to develop the skills needed to meet high standards of service and sales targets. A rota-based schedule, including weekends, supports a flexible work pattern in our growing business.