Motorcycle Aftersales Advisor — Customer & Parts Expert

ASI Recruitment; Guildford; On-site; GBP 28,000 - 34,000; Full time

Job summary

A recruitment agency is seeking a Motorcycle Aftersales Advisor in Guildford. This role combines your passion for motorcycles with customer service and parts support. Duties include managing parts inquiries, processing orders, and ensuring customer satisfaction. Ideal candidates have a mechanical understanding of motorcycles and strong communication skills. This position offers competitive compensation and a supportive team environment.

Benefits

24 days holiday plus bank holidays

Staff discounts on vehicles

Health cash plan

Qualifications

• Previous experience in a customer-facing or parts-related role preferred.
• Excellent attention to detail required.
• Strong passion for motorcycles is essential.

Responsibilities

• Handle parts enquiries from customers and technicians.
• Process orders and maintain stock accuracy.
• Act as the primary point of contact for service customers.

Skills

Confident professional communicator

Mechanical and electrical understanding of motorcycles

Highly organised

Ability to manage multiple tasks

Job description

A recruitment agency is seeking a Motorcycle Aftersales Advisor in Guildford. This role combines your passion for motorcycles with customer service and parts support. Duties include managing parts inquiries, processing orders, and ensuring customer satisfaction. Ideal candidates have a mechanical understanding of motorcycles and strong communication skills. This position offers competitive compensation and a supportive team environment.