Motor Repair - Training Coordinator

Direct Line Group; Birmingham; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading company in the insurance sector is seeking a Motor Repair - Training Coordinator to deliver comprehensive training for newly appointed patrols and support existing patrols in expanding their technical expertise. This full-time, permanent position offers a hybrid working model and excellent benefits, including a pension scheme and employee discounts.

Benefits

9% employer contributed pension

50% off home, motor and pet insurance

Up to 10% annual bonus

25 days holiday plus bank holidays

Additional optional Health and Dental insurance

EV car scheme

Employee discounts and cashback

Qualifications

• Strong understanding of car mechanics and vehicle technology.
• Health & Safety Awareness with formal qualifications preferred.
• Roadside experience preferred but not essential.

Responsibilities

• Conduct training assessments to identify development needs.
• Deliver hands-on technical training in real-world environments.
• Manage compliance on LOLER and Calibration inspections.

Skills

Technical Knowledge

Attention to Detail

Organisational Skills

Education

NVQ Level 3 qualification in Motor Vehicles

Job description

Join to apply for the Motor Repair - Training Coordinator role at Direct Line Group

1 day ago Be among the first 25 applicants

Join to apply for the Motor Repair - Training Coordinator role at Direct Line Group

Get AI-powered advice on this job and more exclusive features.

Training and Technical Support (Training Coordinator) – Green Flag

Hybrid Working: You'll work at our Technical Centre in Birmingham and occasionally from home. You'll be required to carry out 2-week blocks of training on site at the Technical Centre in Birmingham.

Full Time, Permanent Position

Let’s make the most of your talent

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.

What You’ll Do

Reporting into the Technical Trainer and supporting the Health and Safety Manager, in this role, you will assist the Technical Trainer in delivering comprehensive training for newly appointed patrols during their induction and supporting existing patrols in expanding their technical expertise, including the latest advancements in vehicle technology.

• You will conduct training assessments to identify development needs and provide targeted support where necessary.
• Additionally, you will deliver hands-on technical training in real-world environments, perform technical assessments and interviews for potential new patrols, and carry out health and safety vehicle audits.
• You will support the business to manage compliance on LOLER and Calibration inspections
• Completing administrative duties and monitor learner’s progress throughout their learning journey and create training needs where appropriate.
• Liaise with admin to confirm ordering of tools, equipment and uniform. Handing out new kits to new patrols.
• Ensure all documentation that is required during the training, are completed and filed in the relevant place.
• Maintain the training venue at Stechford ready for any training sessions.
• Be onsite for any of the deliveries ahead of the planned training.
• Own the van audits as per agreed schedule. Including LOLER inspections, manual handling observations.
• Liaise with Team Leaders and inspection company to manage calibration of tools and equipment, as well as manage any data portals associated to the relevant inspections
• Liaise with lead patrols on any issues raised and arrange for any tools and equipment that need replacing or repairing.
• Own the vehicle decommissioning process and ensuring it is in a suitable condition to be repurposed. Arrange vehicle repair and maintenance where required
  
  

Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office

What You’ll Need

• Technical Knowledge – NVQ Level 3 qualification in Motor Vehicles (or equivalent) with a strong understanding of car mechanics and vehicle technology.
• Roadside Experience – Preferred but not essential; experience working in a hands-on vehicle repair or recovery role would be beneficial.
• Health & Safety Awareness – Understanding of H&S regulations, with formal qualifications preferred but not required. Ability to ensure best practices in all training and assessments.
• Attention to Detail – Ensuring all documentation, safety checks, and training processes are completed accurately and to the required standard.
• Organisational Skills – Ability to manage training documentation, monitor learner progress, and maintain accurate records of training, tools, and equipment.
  
  

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
• Up to 10% annual bonus
• 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• Buy as you earn share scheme
• Employee discounts and cashback
  
  

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Insurance

Referrals increase your chances of interviewing at Direct Line Group by 2x

Sign in to set job alerts for “Training Coordinator” roles.

Birmingham, England, United Kingdom 5 days ago

Talent Development Specialist (Technical Learning)

Birmingham, England, United Kingdom 3 days ago

Coventry, England, United Kingdom 3 weeks ago

Hinckley, England, United Kingdom 1 week ago

Swindon, England, United Kingdom 1 day ago

Center Manager in Training - Relocation Required

Birmingham, England, United Kingdom 12 hours ago

West Midlands, England, United Kingdom 3 weeks ago

Operations Manager for a Training learner provider

Birmingham, England, United Kingdom 2 weeks ago

Coventry, England, United Kingdom 2 weeks ago

Hampton Lovett, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 1 week ago

West Midlands, England, United Kingdom 1 week ago

Training and Implementation Consultant (Aftersales Specialist)

Birmingham, England, United Kingdom 2 weeks ago

Aftersales Training Manager – Global Automotive Software & Technology Leader

Measham, England, United Kingdom 4 days ago

Birmingham, England, United Kingdom 2 days ago

Birmingham, England, United Kingdom 3 weeks ago

Droitwich Spa, England, United Kingdom 2 weeks ago

Warwick, England, United Kingdom 3 days ago

Birmingham, England, United Kingdom 2 days ago

Meriden, England, United Kingdom 3 days ago

Birmingham, England, United Kingdom 3 weeks ago

Wednesbury, England, United Kingdom 3 weeks ago

Birmingham, England, United Kingdom 6 days ago

Birmingham, England, United Kingdom 5 days ago

Birmingham, England, United Kingdom 1 day ago

Coventry, England, United Kingdom 1 week ago

Behaviour, Attendance and Safeguarding Support

Stafford, England, United Kingdom 3 weeks ago

Birmingham, England, United Kingdom 2 days ago

Walsall, England, United Kingdom 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.