Motor Insurance Account Handler

Prestige Recruitment Group; Liverpool; On-site; GBP 27,000 - 30,000; Full time

Job summary

Prestige Recruitment Group in Liverpool is seeking a Motor Insurance Account Handler to join our client's commercial team. You will support a portfolio of fleet, multi-vehicle and commercial motor clients, handle day-to-day queries, policy administration and mid-term adjustments.

This role requires strong motor insurance experience, excellent communication, and meticulous record keeping to maintain CRM and policy details and to help with cross-selling insurance products.

Qualifications

• 2+ years’ experience within insurance is essential.
• Strong motor insurance experience is non-negotiable.
• Commercial Motor, Fleet or Multi-Vehicle experience would be highly advantageous.
• Personal Lines experience will be considered with strong motor knowledge.
• Excellent communication and customer service skills.
• Strong attention to detail and organisational skills.

Responsibilities

• Manage day-to-day queries and policy administration for motor and fleet clients.
• Handle mid-term adjustments, renewals and policy servicing.
• Liaise with clients, insurers and underwriters to resolve queries.
• Maintain accurate CRM and policy records.
• Build strong client and insurer relationships.
• Identify opportunities to cross-sell additional insurance products.
• Deliver excellent customer service.

Skills

Motor insurance

Customer service

Policy administration

Communication

Tools

CRM software

Job description

Motor Insurance Account Handler

Liverpool, Merseyside | Office Based
Salary: £27,000 - £30,000

Our client, a growing insurance business in Liverpool, is looking for an experienced Motor Insurance Account Handler to join their commercial team.

You’ll support a portfolio of fleet, multi-vehicle and commercial motor clients, handling day-to-day queries, policy administration, mid-term adjustments and liaising with clients and insurers.

Key Responsibilities

• Manage day-to-day queries and policy administration for motor and fleet clients.
• Handle mid-term adjustments, renewals and policy servicing.
• Liaise with clients, insurers and underwriters to resolve queries.
• Maintain accurate CRM and policy records.
• Build strong client and insurer relationships.
• Identify opportunities to cross-sell additional insurance products.
• Deliver excellent customer service.

About You

• 2+ years’ experience within insurance is essential.
• Strong motor insurance experience is non‑negotiable.
• Commercial Motor, Fleet or Multi-Vehicle experience would be highly advantageous.
• Personal Lines experience will also be considered where there is strong motor insurance knowledge.
• Excellent communication and customer service skills.
• Strong attention to detail and organisational skills.

Please note: strong motor insurance experience is crucial for this position. Candidates without a solid insurance background cannot be considered.

INDP