Mortgage and Protection Adviser

Succession Wealth; Birmingham; Hybrid; GBP 35,000 - 60,000; Full time

Benefits offered by this job

25 days annual leave

Excellent pension scheme

Bonuses & salary reviews

Private medical insurance

Flexible and family-friendly working

Job summary

Succession Wealth is seeking an experienced Mortgage and Protection Adviser to join our growing team in a home-based, UK-wide role. You will provide high‑quality mortgage and protection advice across client needs while supporting refinements to our processes for a smooth client journey.

You will manage cases end‑to‑end, work with internal stakeholders and maintain regulatory compliance. CeMAP (ideally CeRER) and strong market knowledge are essential; competitive salary, annual bonus and

Qualifications

• CeMAP is required for mortgage advisory work.
• Candidate should demonstrate strong client-facing and advisory skills.
• Knowledge of mortgage products and regulatory requirements is essential.

Responsibilities

• Provide compliant, high-quality mortgage and protection advice across new purchases, remortgages, product transfers and associated protection needs.
• Lead client conversations and recommend solutions aligned to each client’s circumstances.
• Manage cases end-to-end from fact-find to completion and post-completion support.
• Improve internal processes, workflows and documentation to enhance efficiency and adviser usability.
• Ensure high standards of file quality, reporting and regulatory compliance.

Skills

Client-focused

Strong communication

Regulatory compliance

Education

CeMAP

CeRER

Job description

Mortgage and Protection Adviser

Home based with links to one of our UK offices

Competitive Basic salary (negotiable dependant on experience) + Annual bonus

We are Succession Wealth, from “start-up” in 2009, we are now one of the leading independent financial planning and wealth management business’ in the UK and part of the Aviva Group.

We have an exciting opportunity for an experienced Mortgage and Protection Adviser to join our growing team, providing high quality advice to clients whilst also playing a key role in developing and strengthening our mortgage and protection proposition and processes.

The Role

As a Mortgage and Protection Adviser, you will provide high‑quality mortgage and protection advice across a range of client needs, while also helping to refine and enhance our internal processes. You’ll work closely with colleagues across the business to ensure a smooth client journey and a consistently high standard of advice.

Key aspects of the role will include:

• Providing compliant, high‑quality mortgage and protection advice across new purchases, remortgages, product transfers and associated protection needs
• Leading confident, client‑focused protection conversations, educating clients on risk and recommending appropriate solutions aligned to individual circumstances and best practice
• Managing cases end‑to‑end, from initial fact‑find and research through to application, completion and post‑completion support
• Reviewing, enhancing and influencing internal mortgage and protection processes, workflows, systems and documentation to improve efficiency and adviser usability
• Working collaboratively with internal stakeholders, including Area Managers, Planners, CDLs and Project Management teams, to support seamless case progression
• Maintaining high standards of file quality, documentation, suitability reporting and regulatory compliance
• Proactively identifying risks, gaps or inefficiencies and recommending practical, sustainable improvements
• Promoting a positive culture of quality, accountability and continuous improvement across the mortgage and protection function

You will also need:

• CeMAP and ideally, CeRER qualifications
• Strong whole‑of‑market mortgage advisory experience
• Excellent knowledge of mortgage and protection products and regulatory requirements
• A confident communication style and a client‑focused approach
• The ability to manage cases end‑to‑end in an efficient and organised manner

What you can expect from us…

Acompetitive basic salary, annual pay reviews and performance linked increases as well as a fantastic range of benefits including:

• 25 days annual leave rapidly increasing with service, plus bank holidays and additional days for Christmas closure.
• Excellent company pension scheme with a generous employer contribution.
• Agile and family friendly working arrangements to allow for a great work/life balance.
• Company sick pay.
• Enhanced maternity, paternity and adoption pay.
• Up to 40% discount on Aviva Insurance & Investment products.
• £450 towards the purchase of home office equipment.
• Group Life Assurance Scheme: 8 x salary.
• Group Income Protection
• Access to the Benefit Hub; discounts on shopping, dining out, holidays and lots more!
• A range of health benefits including eye care vouchers, flu vaccinations, Annual Health Screening, Digitial GP, Mental health and Nutrition Sessions and Employee Assistance Programme.
• Voluntary flexible benefits platform including Private Medical Insurance, Medical Cash Plan, Dental Insurance, Critical Illness and Health Screening.
• Support with cost of professional exams /study days.
• Charity Days.
• Company Events.

YourWellbeing matters to us and we strive to support the wellbeing of our colleagues, whatever their needs. Some of the support we currently offer includes:

• Employee Assistance Programme including access to a 24/7 support line.
• Access to mental health first aiders.
• Menopause support.
• Parental and compassionate leave.
• Wellbeing Library and Hub.
• Aviva DigiCare and Workplace.
• Bereavement Helpline.

Support in achieving yourcareer goals…

• Sponsorship for relevant professional exams and study leave.
• Access to funded apprenticeships in a range of topics, such as business administration, leadership & management, and accounting & finance.
• Access to Insights Discovery, a psychometric tool, which helps individuals and teams to connect better, overcome challenges & conflict resulting in high performing teams.
• Clear career pathways and endless internal job opportunities.
• Access to a huge range of free courses via our Learning Management system.

Our commitment to DE&I

Succession is committed to building and preserving a culture of inclusion and diversity. With a diverse team of employees we are able to grow, innovate and deliver excellent client care to help us reach our goals as a business. Our diverse teams help us reflect and understand the communities in which we operate and the subjects we cover in our everyday work.

In recruiting for Succession, we welcome the unique contributions all candidates can bring regardless of their background and strive to ensure that every candidate is given the best chance of success through fair recruitment practice.

We do not accept unsolicited CVsubmissions from agencies, any such will be accepted as a direct application from the candidate.