Mortgage Advisor

London & Country Mortgages; United Kingdom; Remote; GBP 30,000 - 40,000; Full time

Job summary

Join a leading mortgage broker as a Mortgage Adviser, working remotely and delivering exceptional financial advice. With a competitive salary and bonus opportunities, combined with a focus on compliance and customer care, this role offers a rewarding path in the thriving mortgage sector at London & Country Mortgages.

Benefits

24 days holiday increasing with time served

Day off on your birthday

Comprehensive employee support programmes

Biannual social events

Qualifications

• Minimum 2 years of regulatory experience as a Mortgage Adviser.
• Proven record of achieving sales targets.

Responsibilities

• Provide tailored mortgage advice to customers.
• Document customer situations and recommend appropriate solutions.
• Maintain compliance with FCA regulations.

Skills

Customer Service

Sales

Empathy

Education

CeMap or equivalent qualification

Job description

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London & Country Mortgages provided pay range

This range is provided by London & Country Mortgages. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from London & Country Mortgages

Mortgage Adviser (min 2 years regulatory experience)

Remote Working

Salary £30,000 plus great bonus earning opportunities

Start date for this intake is Monday 18th August 2025

Inclusive, fun, rewarding and with the opportunity to develop and grow your career. That’s life with L&C Mortgages, the UK’s leading fee free mortgage broker with over 160 awards to its name. Join us and you’ll be part of a business that takes your progress seriously and wants you to enjoy being part of the L&C family. From ‘The Extra Mile’ colleague nominations – recognising those who go above and beyond, your birthday off and our fabulous Perkbox membership, this is a place that really gives back on the effort you put in.

We’re once again expanding and looking for CeMap or equivalent Qualified Mortgage Advisers to jump in with 1st Charge advising and providing top service to our customers, all from the comfort of their own home. With a start date of the 18th August 2025, if you're looking for a fresh start and new challenge, with bountiful warm leads and sources, this could be the job for you. We’re on an exciting journey with no signs of slowing down and there’s never been a better time to join us, so now is your chance to get in on that growth!

The Role

You'll know firsthand how mortgaging or remortgaging a property can be a daunting experience for first-time and experienced buyers alike. Getting the right deal is a crucial factor in putting home buyers’ and homeowners’ minds at ease. Luckily for them, that’s exactly where you come in. From starter homes to investment properties, you’ll be there on the end of the phone with the kind of advice that makes property dreams come true.

You’ll scope out the best mortgage options through listening to customers’ stories and circumstances, fully documenting these with the help of L&C’s technology and coming up with a solution that meets their needs and satisfies regulatory rules and standards as you go. We expect a quality and compliant service for our customers and this performance will be monitored

Will they be best served by a fixed-term or variable mortgage? Do they need the option to overpay each month? What about fee free early exit? Once you have a clear idea of what they need, it’s all about rolling up your sleeves and giving it your all so that we can provide the customer with the right advice and outcome, getting them the best possible deal. By doing all this, you’ll demonstrate L&C values, our passion for mortgages and why our customers were right to choose us.

Of course there will be administrative work along the way but, above all, it’s about building that rapport and a real sense of trust that you’re going to do everything you can to deliver a compliant deal that really works for the customer.

FCA Certification Regime & Conduct Rules

L&C is regulated by the Financial Conduct Authority (FCA)and is classified as an “Enhanced Firm” under the Senior Managers and Certification Regime (SM&CR). This role will fall into the “Certification and Conduct” elements of the regime.

L&C will be required to attest to your integrity, competence and financial soundness on an initial and regular basis if you’re successful in your application and as a “Certification Regime” employee, your personal and professional details will be published in the FCA’s Directory which is accessible to the public. This can provide comfort to customers that they are dealing with a legitimate and monitored Adviser that belongs to a firm with a solid culture and ethics.

You’ll also be personally subject to the 5 FCA Conduct Rules at all times.

About You

Our customer service standard is paramount, and as an experienced and qualified Mortgage Advisor you’ll need to apply your industry knowledge and output a sense of empathy that customers can really pick up when they talk to you. You’ll have had good experience within the market to help clients reach their housing goals, with a proven record of achieving sales targets and performance standards. Now you’re looking to accelerate your potential working for a market leader who can help you achieve your personal and professional goals.

We’re looking for people who can really connect with customers and provide top standard advice, while following the FCA guidelines and internal procedures that keep us in line with our industry’s regulatory framework. After all, that feeling that everything is in hand and that all relevant documentation and jargon is taken care of, is why our customers choose us. That’s why you’ll be an active listener who acknowledges and repeats what you’re hearing so that each customer knows they’ve been understood. You’ll lay out all the options they need quickly and simply so that they can make informed decisions that best suit their needs.

We care about our customers, but our employees are what make the magic happen. We’re always ready to listen and do what we can to make L&C even better for those receiving and providing our services. Working with us means being part of an environment of respect and equity, so the standard of training is as high as it can be, ensuring that the service you’re able to deliver is at the same level. What you do with it and where you take your role from there is up to you – because there are ample opportunities to flourish and progress. We’ve got plenty of new and enhanced existing benefits to reward and recognise the exemplary work we do, and we're always on the lookout for dynamic advisers to help us push the boundaries of providing Mortgage and Protection Advice.

Joining L&C means having the chance to access:

• A starting holiday entitlement of 24 days which increases with time served
• Having a day off on your birthday and if you move house
• Comprehensive benefits and employee support programmes
• Come celebrate at our biannual Winter and Summer socials, and plenty of other events amongst your team and section
• ... and much more!

At London & Country Mortgages, we are committed to fostering a recruitment and selection process that is inherently diverse and inclusive. We believe in the strength that comes from a variety of perspectives, backgrounds, and experiences, and we actively seek to create an environment where individuals from all walks of life feel welcome and valued. Our commitment to diversity and inclusion is not just a goal; it is a fundamental part of our organisational culture, driving us to continuously enhance our practices to ensure that every candidate has an equal opportunity to contribute and thrive within our community.

Any questions, please feel free to get in touch!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Sales

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