Mortgage Administrator | Client-Focused & Detail-Driven

Signature Recruitment Ltd; West of England; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

22 days annual leave

Collaborative team environment

Job summary

Signature Recruitment Ltd is seeking an experienced Mortgage Administrator for a Bristol-based mortgage practice. You will support a busy team, manage applications end-to-end, liaise with clients and lenders, and ensure compliant, smooth progression from enquiry to completion.

You will be the main contact for clients, lenders, solicitors and advisers, ensuring documentation is accurate and timely while maintaining high levels of service and regulatory compliance.

Qualifications

• Proven experience in a Mortgage Administrator position.
• Strong understanding of mortgage processes and lender requirements.
• Knowledge of mortgage compliance procedures.
• Exceptional attention to detail and organisational skills.
• Excellent communication and customer service abilities.

Responsibilities

• Managing mortgage applications from submission through to completion.
• Preparing suitability letters and supporting compliance processes.
• Producing Agreements in Principle (AIPs).
• Liaising with clients, lenders, solicitors and advisers regarding application progress.
• Obtaining and reviewing supporting documentation required by lenders.
• Uploading documentation to lender portals and internal systems.
• Resolving application issues and chasing outstanding information.
• Providing outstanding customer service and support throughout the mortgage journey.
• Maintaining accurate records and ensuring regulatory compliance at all times.
• Following established processes and procedures to ensure efficient case management.

Skills

Mortgage knowledge

Attention to detail

Organisational skills

Communication skills

Customer service

Job description

Signature Recruitment Ltd is seeking an experienced Mortgage Administrator for a Bristol-based mortgage practice. You will support a busy team, manage applications end-to-end, liaise with clients and lenders, and ensure compliant, smooth progression from enquiry to completion.

You will be the main contact for clients, lenders, solicitors and advisers, ensuring documentation is accurate and timely while maintaining high levels of service and regulatory compliance.