Mortgage Administrator

Spicerhaart; Sheffield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the mortgage sector is seeking a Mortgage Administrator to facilitate client interactions and manage mortgage applications. You will play a crucial role in ensuring a smooth process for clients while developing your skills in a supportive environment. Opportunities for career progression and professional development are available, alongside a competitive salary.

Benefits

Dedicated training and coaching

Weekends and bank holidays off

Opportunities for career progression

Qualifications

• Mastering multitasking and managing responsibilities.
• A good understanding of the mortgage process is beneficial.
• Identifying client needs for the best outcomes.

Responsibilities

• Maintaining relationships with mortgage advisers and clients.
• Administering mortgage applications with attention to detail.
• Providing clients with updates and feedback during the process.

Skills

Multitasking

Communication

Understanding of mortgages

Client Relationship Management

Job description

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What’s on offer to you as a Mortgage Administrator?

• OTE of £25,508.00 inclusive of bonuses
• Dedicated training and coaching to support your ongoing development
• A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level
• Weekends and bank holidays off

What are you good at?

• Spinning a lot of plates, you’ve mastered multitasking and excel at managing numerous responsibilities and tasks
• Speaking with people on the phone, be it clients, colleagues, solicitors, lenders or potential clients. You should be able to handle some tricky conversations and be able to help push things forward when they grind to a halt
• A good generic understanding of mortgages is beneficial but not essential
• Identifying client needs and working to reach the best possible outcome for the benefit of our clients and the business
• Reaching targets and achieving great results

Your responsibilities as a Mortgage Administrator

• Maintaining relationships through regular contact with your mortgage advisers, lenders and clients
• Ensure clients have a smooth and pleasant experience with the Just Mortgages process
• Administer mortgage and protection applications from the point of sign-up, whilst supplying outstanding documents to lenders and insurers
• Assisting the mortgage and protection advisors with supplying integral data to lenders and insurers
• Work proactively with all parties involved in the process to ensure that policy terms are produced as soon as possible
• Use specialist in-house systems to add relevant notes to cases, input data where necessary and change the status of mortgage and protection applications to ensure we achieve maximum efficiency for the client.
• Provide clients with regular updates and feedback throughout the buying process and help with any non-advice based questions to ensure peace of mind and a smooth, high-quality service from Just Mortgages.

The finer details

We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need:

• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• We’ll need evidence of your right to work in the UK, in the form of:
• Passport/Birth Certificate

We will also need

• Proof of Address
• National Insurance

* Subject to passing probationary period