Money Confidence Banking Advisor — Flexible Hours

TSB Bank; East Kilbride; Hybrid; GBP 24,000 - 27,000; Part time

Job summary

A leading banking institution in East Kilbride is seeking a Customer Service Consultant for a 12-month fixed-term contract. The successful candidate will provide exceptional service, assist customers in navigating various banking methods, and establish strong relationships. This full-time position offers a base salary of £24,000 plus a cash allowance, alongside excellent benefits like pension contributions, healthcare, and holiday allowances. Candidates must be able to commute between branches and work flexible hours.

Benefits

Additional cash allowance for flexible benefits

Variable Pay Award based on performance

Generous company pension contributions

25 days of holidays plus bank holidays

Private Healthcare

Qualifications

• Great with people and experienced in customer service interactions.
• Skilled in understanding customer needs and providing tailored support.
• Strong problem-solving abilities to assist customers effectively.

Responsibilities

• Help customers confidently use various banking channels.
• Build lasting relationships through face-to-face and digital interactions.
• Educate customers on products and services, enhancing their experiences.

Skills

Customer service excellence

Problem-solving abilities

Team collaboration

Digital proficiency

Job description

A leading banking institution in East Kilbride is seeking a Customer Service Consultant for a 12-month fixed-term contract. The successful candidate will provide exceptional service, assist customers in navigating various banking methods, and establish strong relationships. This full-time position offers a base salary of £24,000 plus a cash allowance, alongside excellent benefits like pension contributions, healthcare, and holiday allowances. Candidates must be able to commute between branches and work flexible hours.