Moderation and Compliance Executive

Fanvue; Greater London; Hybrid; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Fully remote

Flexible leave

Upskilling support

Gym membership subsidies

Job summary

Fanvue is seeking a Moderation & Compliance Executive to safeguard platform integrity by reviewing content, investigating violations, and delivering fast, fair decisions at scale. This role reports to the Moderation Manager within the Trust & Safety team.

This is an overnight, fully remote role from 2am to 9am UK time, Tuesday to Saturday. You will assess cases, document decisions for audits, and collaborate with teams to maintain safety and compliance.

Qualifications

• 2+ years in Trust & Safety, content moderation, or compliance.
• Strong judgement and fast decision-making on grey-area cases.
• Clear written communication and high discretion when handling sensitive content.
• Experience with moderation workflows and policy enforcement is a plus.

Responsibilities

• Review user-generated content against guidelines and take action.
• Investigate Terms of Service violations and policy breaches.
• Manage moderation queues by risk and turnaround time.
• Escalate high-risk cases with notes to managers.
• Identify patterns and provide feedback to policy tooling.
• Maintain clear decision records for audits and appeals.
• Collaborate with Support and Creator teams on escalations.

Skills

Trust & Safety

Content moderation

Decision making

Written comms

Discretion

Tools

Slack

Notion

Intercom

Retool

Job description

Remote / London

Fanvue is one of the fastest-growing creator monetisation platforms globally. We’re an AI-powered, creator-first platform helping creators connect, engage, and earn directly from their audiences at scale. Fanvue has surpassed $200m+ in annual recurring revenue, with triple-digit year-on-year growth, supporting hundreds of thousands of creators and millions of fans worldwide.

Content volume is rising fast, and automated detection handles a growing share of low-risk cases. The work that matters most is still human-led: high-risk decisions where context and judgement matter. This role helps keep creators and fans safe, improves policy and tooling through real-world feedback, and keeps us audit-ready as we scale.

The Role

We’re hiring a Moderation & Compliance Executive to protect platform integrity by reviewing content, investigating violations, and making fast, fair decisions at scale. You’ll report to our Moderation Manager as part of the Trust & Safety team.

This is an overnight role: 2am to 9am UK time, Tuesday to Saturday. We’re fully remote. If those hours fall in your normal working day where you’re based, even better.

What You’ll Do

• Review and action user-generated content against Fanvue’s content and community guidelines
• Investigate Terms of Service violations (explicit content policy breaches, impersonation, copyright claims/DMCA, off-platform risks)
• Work moderation queues in our tooling, prioritising by risk and turnaround time
• Escalate high-risk and edge cases to the Moderation Manager and Head of Trust & Safety, with clear decision notes
• Spot patterns and emerging risks, and feed insights back into policy and tooling improvements
• Keep clean records of decisions to support audits, compliance reviews, and appeals
• Partner with Support and Creator teams on escalations involving account restrictions or compliance concerns
• Cover the overnight shift reliably and handle sensitive content with consistency, empathy, and fairness

Who You Are

• 2+ years in Trust & Safety, content moderation, or compliance (ideally in UGC, social, or platform environments)
• Strong judgement and fast decision-making on grey-area cases
• Clear written communication, high discretion, and calm handling of sensitive content
• Comfortable using tools like Slack, Notion, Intercom, Retool (or similar)
• Valuable: moderation frameworks, DMCA workflows, Online Safety Act, EU Digital Services Act, platform TOS enforcement
• Comfortable reviewing adult-only (18+) content

You’ll Thrive Here If

• You like high-signal operations work and making principled decisions quickly
• You care about fairness, consistency, and auditability, not just queue volume
• You can handle edge cases without freezing, and elevate cleanly when needed
• You enjoy improving systems (templates, tags, decision notes) as well as executing

You’ll Struggle Here If

• You need rigid rules for every decision
• You are uncomfortable with adult content
• You can’t commit to regular overnight hours
• You avoid accountability for decisions and documentation quality
• You need close supervision to stay on track

Why Join Fanvue?

• Sunday Times Best Places to Work, two years running. We don’t just say we have great culture, we prove it
• Real input into policy, tooling, and how Trust & Safety operates day-to-day, with strong engineering support and a tight loop from operations to product
• AI-native: we are not bolting AI on, it’s core to our product and how we work
• Fully remote
• High annual leave flexibility
• Support with upskilling and development costs
• Benefits package including gym memberships, apps, and more we’re actively building out

Fanvue is for Everyone

We know that diverse teams build better products. Even if you do not meet every requirement, we encourage you to apply. Potential, mindset, and ambition matter just as much as experience.