Moderation and Compliance Executive

Fanvue.com; Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Fully remote

Flexible leave

Upskilling support

Gym memberships

Job summary

Fanvue is seeking a Moderation & Compliance Executive to protect platform integrity by reviewing content, investigating violations, and making fast, fair decisions at scale. This overnight role runs 2am–9am UK time, Tue–Sat, fully remote.

You'll work with the Trust & Safety team to uphold guidelines, manage risk, document decisions, and feed insights back into policy and tooling. Prioritize fairness, auditability, and timely resolutions in a fast-growing platform.

Qualifications

• 2+ years in Trust & Safety, content moderation, or compliance (ideally in UGC, social, or platform environments).
• Strong judgement and fast decision-making on grey-area cases.
• Clear written communication, high discretion, and calm handling of sensitive content.
• Comfortable using tools like Slack, Notion, Intercom, Retool (or similar).
• Valuable: moderation frameworks, DMCA workflows, Online Safety Act, EU Digital Services Act, platform TOS enforcement
• Comfortable reviewing adult-only content

Responsibilities

• Review and action user-generated content against Fanvue's guidelines.
• Investigate violations (explicit content policy breaches, impersonation, copyright claims/DMCA, off-platform risks).
• Work moderation queues in our tooling, prioritising by risk and turnaround time.
• Escalate high-risk and edge cases to the Moderation Manager and Head of Trust & Safety, with clear decision notes.
• Spot patterns and emerging risks, and feed insights back into policy and tooling improvements
• Keep clean records of decisions to support audits, compliance reviews, and appeals
• Partner with Support and Creator teams on escalations involving account restrictions or compliance concerns
• Cover the overnight shift reliably and handle sensitive content with consistency, empathy, and fairness

Skills

Trust & Safety

Content moderation

Decision making

Written communication

Tooling experience

Tools

Slack

Notion

Intercom

Retool

Job description

Remote / London Fanvue is one of the fastest growing creator monetisation platforms globally. We're an AI-powered, creator-first platform helping creators connect, engage, and earn directly from their audiences at scale. Fanvue has surpassed $200m+ in annual recurring revenue, with triple-digit year-on-year growth, supporting hundreds of thousands of creators and millions of fans worldwide. Content volume is rising fast, and automated detection handles a growing share of low-risk cases. The work that matters most is still human-led: high-risk decisions where context and judgement matter. This role helps keep creators and fans safe, improves policy and tooling through real-world feedback, and keeps us audit-ready as we scale.

The Role

We're hiring a Moderation & Compliance Executive to protect platform integrity by reviewing content, investigating violations, and making fast, fair decisions at scale. You'll report to our Moderation Manager as part of the Trust & Safety team. This is an overnight role: 2am to 9am UK time, Tuesday to Saturday. We're fully remote. If those hours fall in your normal working day where you're based, even better.

What You'll Do

• Review and action user-generated content against Fanvue's content and community guidelines
• Investigate Terms of Service violations (explicit content policy breaches, impersonation, copyright claims/DMCA, off-platform risks)
• Work moderation queues in our tooling, prioritising by risk and turnaround time
• Escalate high-risk and edge cases to the Moderation Manager and Head of Trust & Safety, with clear decision notes
• Spot patterns and emerging risks, and feed insights back into policy and tooling improvements
• Keep clean records of decisions to support audits, compliance reviews, and appeals
• Partner with Support and Creator teams on escalations involving account restrictions or compliance concerns
• Cover the overnight shift reliably and handle sensitive content with consistency, empathy, and fairness

Who You Are

• 2+ years in Trust & Safety, content moderation, or compliance (ideally in UGC, social, or platform environments)
• Strong judgement and fast decision-making on grey-area cases
• Clear written communication, high discretion, and calm handling of sensitive content
• Comfortable using tools like Slack, Notion, Intercom, Retool (or similar)
• Valuable: moderation frameworks, DMCA workflows, Online Safety Act, EU Digital Services Act, platform TOS enforcement
• Comfortable reviewing adult-only (18+) content

You'll Thrive Here

• If you like high-signal operations work and making principled decisions quickly
• You care about fairness, consistency, and auditability, not just queue volume
• You can handle edge cases without freezing, and upscale cleanly when needed
• You enjoy improving systems (templates, tags, decision notes) as well as executing

You'll Struggle Here

• If you need rigid rules for every decision
• You are uncomfortable with adult content
• You can't commit to regular overnight hours
• You avoid accountability for decisions and documentation quality
• You need close supervision to stay on track

Why Join Fanvue?

Sunday Times Best Places to Work, two years running.

We don't just say we have great culture, we prove it.

Real input into policy, tooling, and how Trust & Safety operates day-to-day, with strong engineering support and a tight loop from operations to product AI-native: we are not bolting AI on, it's core to our product and how we work.

Fully remote.

High annual leave flexibility.

Support with upskilling and development costs.

Benefits package including gym memberships, apps, and more we're actively building out.

Fanvue is for Everyone

We know that diverse teams build better products.

Even if you do not meet every requirement, we encourage you to apply. Potential, mindset, and ambition matter just as much as experience.