Mobilisation and Transition Lead

Compass Group PLC; City of Westminster; On-site; GBP 50,000 - 70,000; Full time

Job summary

A major UK hospitality provider is seeking an experienced Mobilisation & Transition Lead to oversee the transition of multiple services within complex workplace environments. This role involves leading operations, ensuring compliance, and managing stakeholder relationships during high-stakes mobilisations. Key responsibilities include planning go-live activities and providing leadership through periods of change. Competitive benefits package including free meals, subsidised gym membership, and other incentives provided.

Benefits

Free meals

Subsidised gym membership

Contributory pension scheme

Career development programmes

Digital GP access and healthcare benefits

Travel discounts

Food shop discounts

Cinema ticket discounts

Cash rewards

Wellness classes

Qualifications

• Experience in leading the transition of services and operational readiness across complex environments.
• Strong leadership skills to coordinate multiple stakeholders and deliver results under pressure.

Responsibilities

• Lead the mobilisation and transition of new services and operating models.
• Plan and deliver go-live activities and support for early life operations.
• Identify and mitigate risks to ensure compliance and safety standards are met.

Skills

Stakeholder management

Communication skills

Operational readiness

Problem-solving under pressure

Job description

We are looking for an experienced Mobilisation & Transition Lead to play a critical role in the mobilisation and transformation of services across a large, complex workplace portfolio - including the launch of a landmark, high-occupancy building and the transition of multiple service streams into new operating models. This role exists to make change land well! You will take ownership of time-critical mobilisations and service transitions, ensuring new services are launched safely, compliantly, and ready to perform from day one. Operating across live environments, you will provide calm, decisive leadership through periods of change, working closely with operational teams, support functions, suppliers, and senior client stakeholders to deliver seamless go-lives and confident handovers into business-as-usual operations. This is a highly visible role, suited to someone who enjoys bringing order to complexity, protecting service quality under pressure, and leaving behind strong, scalable operations.

Responsibilities

• Leading the mobilisation and transition of new services, locations, and operating models
• Owning operational readiness across people, process, systems, suppliers, and assets
• Planning and delivering go‑live activity, early‑life support, and structured BAU handover
• Coordinating multiple stakeholders and suppliers to deliver at pace
• Identifying and mitigating mobilisation risks, ensuring safety, compliance, and governance standards are met
• Supporting the removal of legacy or interim ways of working and embedding sustainable operations
• Strong understanding of operational readiness and live‑environment delivery
• Excellent stakeholder management and communication skills
• Calm, structured, and solutions‑focused approach under pressure
• Experience in workplace services, hospitality, FM, or similar environments (desirable)

About the Company

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Be part of a once-in-a-generation mobilisation within a high-profile environment

Additional Responsibilities

• Operate with genuine ownership and visibility
• Work alongside senior leaders shaping the future of workplace services
• Deliver change that leaves a lasting operational legacy

Benefits

• We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • Free meals
  • Subsidised gym membership
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un‑wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families